Complaint Review: AT&T Wireless
- AT&T Wireless
P.O. Box 60060-0017
- Phone: 800-331-0500
- Category: Cellular Phone Companies
I called them to change my plan from $59.99/month (includes 900 anytime minutes) to the $39.99/month plan (includes 450 anytime minutes), but was told if I change my plan I will lose ALL of my rollover minutes except however many minutes the new plan offers. Which means I will go from having 4,240 minutes to only having 450 minutes, effectively LOSING 3,790 of my earned rollover minutes.
Obviously this totally defeats the purpose of changing to a lower priced plan. To me, this is a rip-off! I earned those rollover minutes and they should not be able to take them away from me.
This report was posted on Ripoff Report on 10/17/2008 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/att-wireless/bakersfield-california-93309/att-wireless-rip-off-on-rollover-minutes-bakersfield-california-382183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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