Complaint Review: AT&T Wireless - Murrieta California
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- Author Confirmed
- AT&T Wireless 25145 Madison Ave #102 Murrieta, California U.S.A.
- Phone: 951-894-3024
- Web:
- Category: Cellular Phone Companies
AT&T Wireless Restocking Fee Charged For Defective Item Murrieta California
*Consumer Comment: That was wrong
*Consumer Comment: That was wrong
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Yesterday I purchased an Apple iphone bluetooth headset. I was told I had 14 days to return the item. After charging the headset I attempted to pair it to my iphone but it didn't work. I returned the item to the store to verify that it was defective which they did however, when I tried to exchange the item I was told that I would have to pay a 10% restocking fee. I told them they couldn't charge a restocking fee for an item that they were not going to put back on the shelf since it was verified as defective. I attempted to return the item and was told the same thing. This doesn't seem fair since I originally didn't want to return the item I just wanted to exchange it for a working headset. The item was defective so I shouldn't be responsible for a "restocking fee"
Michael
Murrieta, California
U.S.A.
This report was posted on Ripoff Report on 05/29/2008 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-wireless/murrieta-california-92562/att-wireless-restocking-fee-charged-for-defective-item-murrieta-california-335428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
That was wrong
AUTHOR: Shooter McGavin - (U.S.A.)
SUBMITTED: Friday, June 13, 2008
I would go back or go to another store...how can any company expect you to pay a restocking fee for a defective item.
#1 Consumer Comment
That was wrong
AUTHOR: Shooter McGavin - (U.S.A.)
SUBMITTED: Friday, June 13, 2008
I would go back or go to another store...how can any company expect you to pay a restocking fee for a defective item.
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