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Report: #1160347

Complaint Review: at&t - Select State/Province

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  • Reported By: Aaron4walg — orlando Florida
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  • at&t Select State/Province USA

at&t At&t charging, for paying your telephone bill over the telephone orlando Fl

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I have a work from home job the requires having a (non-digital) home telephone line. The only company that I know of that still has plain old telephone service is AT&T. AT&T has been slowly ripping me off for you years to the point I had to make an account with this website to vent. First fishy insident I noticed was a charge for a tech to come out and look at my telephone jacks, they said if i want to have the ability to have a tech come out when something is wrong.. i need to a that to my plan for 10 a month.. so i added the service. so now im paying 40$ a month for a home telephone lline.. 

 In April I was behind on my bill so AT&T cut my service. They cut my services April 18th.  on the 18th i pay them the total amount due at the time of $125.  They also tell me they will charge 35 to my next bill for reactivation. Fast foward to May 12th. My phone is cut off again. I call AT&T because i knew it hadnt even been 30 days since the last payment. I was told that my new bill was to be paid between the 1-8.th and after that subject to service interuptions.. so again in May i was forced to pay 80 again..(30 for bill 10 for tech support 35 reactivation and 5 late fee). 

Wheather its due to me paying bills late or not, Im extremely overrpaying for a home telephone. The LAST STRAW was today when i tried to pay my bill over the phone with the automated system. Well the automated system wasnt able to process my request so i was connected to a rep so i could pay my bill.  I was charged $5 dollars for paying my bill on the telephone.. I know its petty but its the last straw.. AT&T will really find a way to charge you for anything. I really wont be supprised when i see a fee added for mailing me my bill

This report was posted on Ripoff Report on 07/08/2014 07:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att/select-stateprovince/att-att-charging-for-paying-your-telephone-bill-over-the-telephone-orlando-fl-1160347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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