At&t They have charged me and not credited me when I've paid. They have set up about 4 different accounts for my number and every time I call they set up a new account with a new set of charges Atlanta Georgia

At&t has billed me hundreds of dollars for a single business line. I tried to change the location, they would not give me my old number and said I need a new number. So, they are charging me for that, my old number, the fax number that I cancelled, a cancellation charge because I have a new number (which I still have and its been forwarded). They have not credited me the money I paid them which was on my amex. I will be disputing it. In the meantime, they have me in collections for the money that is already paid. I'm too scared to call them again because it takes at least 2 hours every time I call and they add a new account and charge me all over again. I have about five at&t accounts (???). I am not sure what to do because I have invested money in advertising for my business and I can't cancel the number. I am trapped!

Chrisi c
saint augustine, Florida
U.S.A.