Complaint Review: AT&T - Internet California
- AT&T Internet, California United States of America
- Phone:
- Web: at&t.com
- Category: Cellular Phone Companies
AT&T At&t 3rd party billing scam Internet, California
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I am a Disabled Senior Citizen and have an AT&T Prepaid Go Phone that is used primarily for emergencies. With a prepaid phone you do not receive a monthly bill and I really do not check the balance that often. When I finally did check I realized that over $160.00 was missing. After spending several hours on the phone with AT&T it was determined that two companies had been charging my phone for unauthorized purchases. They are:
Dada Entertainment @motime.com and Jesta Digital
Here is the problem. They were allowed to bill my phone because I had not responded to a text message stating that I would be billed if I did NOT respond! Really!!?? I do not receive text messages and if I see one know it is unsolicited and immediately deleted. This is just outright FRAUD! AT&T would only refund $60.00 so I am still out $100.00. If you need more information you can reach me at 949-642-3622 or at windowtek@hotmail.com. I would appreciate being contacted as I believe this could be happening to millions of unaware customers. Thank You.
Carl L1840
Costa Mesa CA 92627
This report was posted on Ripoff Report on 10/04/2012 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/internet-california-/att-att-3rd-party-billing-scam-internet-california-951016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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