Complaint Review: AT&T - Internet
- AT&T http://www.att.com Internet U.S.A.
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- Category: Telephone Companies
AT&T Rip-off Unlimited Calling Plan Fraud Internet
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I ordered the unlimited calling plan, which is supposed to be a plan where a call to anyone who also has AT&T is free. My son calls two numbers regularly, they have AT&T. Each month, however, these phone numbers appear on our bill.
Each month I have to call them to correct the bill. Each month I am promised that it won't happen again. This last month (the 4th month now) I asked to speak to a supervisor and was told that there wasnt one! What call center operates without a supervisor?? I cancelled my service and sent a letter to AT&T legal threatening FRAUD action, and that I wanted them to correct the bill. This was late February.
Today, 3/22/03, I got a collection phone call from AT&T! I advised them of the problem, they gave me a "Customer Service" rep who could not fix the problem! I was told I'd have to wait for a "letter of credit" in the mail.
BEWARE!!! DON'T PATRONIZE AT&T!!!
Brad
Snohomish, Washington
U.S.A.
This report was posted on Ripoff Report on 03/22/2003 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att/internet/att-rip-off-unlimited-calling-plan-fraud-internet-50205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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