Report: #1396127

Complaint Review: AT&T

  • Submitted: Mon, August 28, 2017
  • Updated: Mon, August 28, 2017
  • Reported By: Roger — Quitman Arkansas USA
  • AT&T

    Nationwide
    USA

AT&T AT&T Would not stand behind the contract I made with they,now they have me oweing them $593 and I live on SSA with no way to pay that much money Nationwide Nationwide

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In May of this year 2017  My contract with Verizon ended and I was looking for something cheaper for phone service.So I called AT&T and the agent on the phone said oh you qualify for this and that,well at the end of the conversationshe told me that if I paid $118 that dayand agreed with the contract it would cost me the $118 today and I would be billed $150 per month locked in for 2 years.So i agreed because it was $10 dollars cheaper than what i was paying at Verizonso i was changed over.The vary next month i got a bill for $593..So i called AT&T and talked to an agent and was told that there was no way that a agent could lock in  a contract like that,so that means that the agent that I talked to to swap over plain outright lied to me to get me to change over to them.all month of june i was on the phone with AT&T supervisors and other loyalty agents and they told me that when i sent back their internet equiptment and it arrived at the warehouse that my bill would roll back to 000 Now they are bikking me $593 and telling me that it is a valid bill for eqiptment charges so i was lied to again by the person that said my bill would roll back to 000 Now i did pay $118 up front and paid $150 exactly what I was stated my bill would be when i changed over that was around May 18th and i canceled the phone service in late June..I swaped over to Streight Talk and when i was at walmart the lady  that i was dealing with told me she used to work for AT&T but had to quit because in her training she was told to lie to customers and tell them what they wanted to hear to get them under a contract.I have talked to about 20 different AT&T agents and every one has told me something different.In other AT&T fraudulenty got me to change over to them, I need help,there is no way a Disabled person like me can pay that kind of money liveing on SSA

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This report was posted on Ripoff Report on 08/28/2017 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/att/nationwide/att-att-would-not-stand-behind-the-contract-i-made-with-theynow-they-have-me-oweing-t-1396127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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