AT&T GO PHONE Diminshing features for same value. Overcharge on per minute calls. Cannot have physical help in any retail store. Nationwide

I will keep this brief and go into more details later.

I have a prepay phone service with At&t, which is called GoPhone. With that, i have to pay in advance for usage, unlike the monthly bills where you pay after your usage. I have been using the same service for years. At first it was $.25 a minute, then got reduced down to $.10 a minute. Needless at that time when i had the $.25 a minute plan, they had that $.10 all along and no one that i have talked to through customer service enlightened me about it. Now it is $.10 a minute, i will repeat, $.10(TEN CENTS) a minute. Upon making calls that were 35 seconds long or 45 seconds, or 47 seconds, in other words less than 60 seconds, i am charged $.20 for the minute. The counter on my phone says one time and according to AT&T records, they have a longer time. However, when someone calls me less than 60 seconds on the phone, its $.10. Find out that they are charging me for the time of when i make my call then reaches the tower then to the other persons phone, i have to pay for that. No where does it state that i do, they have remarks stating that for their terms of serivice with AT&T, but keep in mind, i am go phone customer.

I pay $10 a month for a 1000 txts messages. With that i could send pics, videos, mass text(more than one ata time). Now it has gotten to the point i can only send just a txt to one person ata time. However i am still paying $10 a month. So why do i lose features and yet the value i paid for the features stay the same? I am being forced to have to pay for mobile data in order to send/receive a multimedi message, aka the internet. Regardless of me having wifi capabilities to go online, which mobile data does the same. Needs to be said, i have gone to places where its AT&Ts HOT SPOT WIFI ZONE and i cannot send any of that through the wifi, even their own hot spot! Their reason, is because i got a 4g phone, the samsung galaxy s3, and that the 3g phones, we should be grateful because they ran that internet through the phone. I wish i could make up these incompetent excuses.

CIVIL RIGHTS, yes, when as an American citizen knowing his rights, i find it appalling that a corporation can legally take my personal information overseas to another country and have that countries citizen looking at it and not actually being american citizens. Furthermore, because they are not in america and are not citizens of this country, they can do whatever they feel please, because what laws are they violating? I am talking to somoene in a different country, they can treat indifferent or with pure stupidity. I have read the terms of service, and no where does it state that they use my information overseas in another country; but they state that they use your information pertaining within their company. Now can we be real for a second, how ethical, let alone morally sound is that to be taken advantage of the loopholes in our own laws?

Lastly, because AT&T has a thing that NOW a lot of companies are doing and a lot people are not aware of it is this: You agree to go to arbitration upon any disagreements or problems. In other words, you cannot take them to court. Reason: they PAY the arbitration and PAY the arbitrator when you have a problem. So right there, its automatically THREE VS. ONE! The judge in this case, BRUCE E. MEYERSON in my opinion proves how incompetence worlks best. Knowingly the facts and evidence presented to him, he listens to what AT&T has to say and then tells me thats how it is. However if i say anything, they want proof, they want writing, they want this, they want that. The AAA is whom handle it, well not really, their name was in use, but the case manager was a complete fail. Asking her about her jon, she cannot answer because she cannot give legal advice. If you got that, thats the response i get from her. So when i need to suubmit paperwork, such as my evidence, it will never get her or the she cannot give legal advice. Even talking to her manager, these little girls giggling around like school girls, do not know what beinga professional is all about. So because AT&T is PAYING for all of it, they have to go through what AT&T asks of them. Such as AT&T asking AAA, "Hey can you screw up the case against Paul so he is not organized and doesn't have proper evidence? Oh i know, how about we procrasiante for the next 3 months and then complain its costing us too much!"

I am pissed off, but not merely the fact that i did get ripped off, but mainly because there is no more right and wrong with the corporate world. They are only in it for the money and strickly for the money. If they werent about the money, they would trap you in their services tot he point of having this AAA behind them to when something happens. If you didn't get it yet, AT&T has a license to do WHATEVER / WHENEVER they want too and you cannot do anything about it, according to the SUPREME COURT that backs thei decision. There are a whole lot of companies that are doing this to their customers. How is that fair for consumer rights, when its always going to be a one sided ordeal? If we consumers do care of the fact of this country, let alone the world; then take it back!

Honestly, without us, they have no business! More people are knowledgeable about this, the more power consumers truly have. Unless you do like being ripped off all the time, then by all means continue living this day of age of the "AMERICAN DREAM"!