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Report: #1181194

Complaint Review: AT&T - Nationwide

  • Submitted:
  • Updated:
  • Reported By: D Biedzen — Northville Michigan
  • Author Confirmed What's this?
  • Why?
  • AT&T Nationwide USA

AT&T Poor Quality Land line for 3 Weeks - Now No Service at all! Nationwide

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For 3 Weeks I had poor phone line quality on the land line in my apartment, and difficulty accessing my Dial-up Internet service as a result.  The problem was worst after rains.  A Tech came last Thurs, did something "easy" and left without verifying that the problem was solved.  My Apartment Complex manager is doing nothing about it.  That is/was my only phone.

Yesterday, my dial tone was gone and now I have no internet access, and no phone service at all.  The AT&T web site is prettty much useless and leads me in circles.  Land line service is not a high priority it seems.  It seems that AT&T assumes that everyone has a cell phone.  I've got to call someone to get help, but that's the probelm, I have no working phone!

Somebody help me!  This what I get after being a loyal customer for over 45 years!

This report was posted on Ripoff Report on 10/06/2014 09:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att/nationwide/att-poor-quality-land-line-for-3-weeks-now-no-service-at-all-nationwide-1181194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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