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Report: #65927

Complaint Review: AT&T - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: San Rafael California
  • Author Not Confirmed What's this?
  • Why?
  • AT&T http://www.att.com San Francisco, California U.S.A.

AT&T ripoff San Francisco California

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I was called and asked to switch to AT&T local phone service to save money on my phone bill. Unfortunately, I switched and after 2 weeks with their service I awoke to find my phone diconnected. When I called to find out what had happened they told me that the service should not have been disconnected and they would route me to speak with a repair service operator. After holding for 30 minutes I was told that my phone number had been given to someone else and in order to get a new phone line turned on I would need to pay what was currently due on the account and an additional set-up fee! I was disgusted. Over 2 years using this line for work. My line was being stolen and I was paying for it!

To sum it up. AT&T lured me from my trustworthy phone service. AT&T then disconnected my phone with no reason. AT&T then wanted to get the money for the service they couldn't provide. AT&T told me if I didn't pay my current bill, my phone could not be re-connected by ANY phone company. After paying and going to another company they would not even setup a referal message to my new number. This is the closest I've been to evil. I strongly urge people to stay away from using AT&T.

If this has happened to anyone else I am interested in filing a class action law suit. AT&T operates like the underground crime scene. Stealing and reselling.

Will
San Francisco, California
U.S.A.

This report was posted on Ripoff Report on 08/19/2003 12:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att/san-francisco-california/att-ripoff-san-francisco-california-65927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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