• Report: #560056
Complaint Review:


  • Submitted: Mon, January 25, 2010
  • Updated: Mon, January 25, 2010

  • Reported By: Werner — Centurion South Africa
65 Willowbrook Blvd. Internet United States of America

Audible.com No Response to complaints or request to cancel, double billing, Internet

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DONT subscribe to this service, 1st of all if you are not a US citizen, DO NOT use this service, NONE of the best sellers are "Available for your geographical location", you will pay the same subscription as all the other customers but you will not have access to any best sellers. The best seller lists for 2009 are empty in my profile, Thrillers, Non Fiction, NY Times Best Sellers are empty.

Browse the selection without logging in and see what you are not able to download.

I have logged two complaints via their website and one mail to cancel this service with no reply whatsoever. The links on the website to cancel your subscription have DISAPPEARED (Convenient for them)

I have not used this service in a while and yet I was billed twice this month. (My monthly subscription and another similar amount 5 days later)

Do not subscribe to this service, you will not be able to cancel your subscription without a fight(Google Audible complaints and you'll find a lot of customers that have the same complaint). Try and find a link on their website to cancel.

This report was posted on Ripoff Report on 01/25/2010 09:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/audiblecom/internet/audiblecom-no-response-to-complaints-or-request-to-cancel-double-billing-internet-560056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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