• Report: #925589
Complaint Review:

Auravie Skincare

  • Submitted: Fri, August 10, 2012
  • Updated: Fri, August 10, 2012

  • Reported By: Sarah — Pearce Arizona United States of America
Auravie Skincare
7900 Gloria St. Van Nuys, California United States of America

Auravie Skincare I was ordering a free-trial cost was $4.95. they did wait but took 97.88 out of my credit card n sent me another box thus they took out another 97.88 from my credit card. After I called them 2 cancel Van Nuys, California

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  I placed an order 4 a free trial of auravie for the price 4.95. B-4 the 10 days were up they took 97.88 out of my credit card n sent me another box of the product. I called 2 return the unused product n they informed me that i had missed the 30 day time span 4 me 2 return the product therefore they could not give me a refund even though i was returning the product, they had taken another 97.88. In total they have taken 200.00 out of my credit card. I never even agreed 2 b-come a member of their company, I simply ordered a free trial. No where did they state that they would b sending u future kits or that they would take money out of my credit card. this is wrong n I am so very upset. This is misleading n false advertisement. I want my money back! How can I do this?

This report was posted on Ripoff Report on 08/10/2012 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/auravie-skincare/van-nuys-california-91406-1804/auravie-skincare-i-was-ordering-a-free-trial-cost-was-495-they-did-wait-but-took-9788-925589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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