• Report: #1136957
Complaint Review:


  • Submitted: Mon, April 07, 2014
  • Updated: Mon, April 07, 2014

  • Reported By: Irritated — League City Texas
Internet USA

AuraVie Ellaskin Very Deceptive Sales Practices Van Nuys California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Beware of the pop-up ad for these products that advertise a free trial for only the cot of shipping.  I would have never provided my credit card # if I had read the microscopic print indicating a 10 day return policy or be charged 97.33 for the facial products.  When I returned from a business trip and the 10 days had passed, I was charged the 97.33 and still had not had a chance to try the product.  When I saw the charge on my statement, I contacted the company and after 20 minutes on hold, spoke to a supervisor who agreed to issue a refund once the un-used product is returned. The product was received on 3/6 and still no refund.  I called today to inquire and again on hold 20 minutes and they refuse to issue refund because they claim the product was used.  The plastic seal was broken on one of the three bottles but I did not use the product yet they did not indicate that the seals could not be broken.  This company has no intention of allowing customers a free trial period.  I have paid for shipping of product both ways and for product that I do not have and they still refuse to issue a refund.  Stay away--Very bad customer service organization--basically running a scam as the product likely can't stand on it's own. 

This report was posted on Ripoff Report on 04/07/2014 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/auravie/internet/auravie-ellaskin-very-deceptive-sales-practices-van-nuys-california-1136957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on AuraVie

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?