• Report: #1134722
Complaint Review:


  • Submitted: Sat, March 29, 2014
  • Updated: Sat, March 29, 2014

  • Reported By: Katie — St. Louis Missouri
Nationwide USA

AuraVie Sent an order AFTER I cancelled my first order and returned everything to them! Van Nuys California

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I ordered AuraView skincare products online back in February 2014 to TRY them for 14 days.  If I didn't like them, I had to return them within the 14 days or I'd be charged.  From then on, they would send me the same skincare products every month.  After I received the items, I decided that the $97.88 was more than I wanted to pay every month.  So I called them and cancelled my "auto ship" and told them I'd be returning them right away.  They tried to get me an extension on my return date but I didn't want the product. So they told me how to print a shipping label and mail them back to them.

I though I was finished with them, but today (March 29, 2014), I have received Auraview Renew cream, Revive, and Replenish M2 -- for #$97.88!!  I am very upset that they did NOT cancel my auto ship order as I told them to over a month ago.  I don't believe I should have to pay to ship this stuff back to them since I didn't order it!!

I'm tired of these kind of companies doing this rip-off tricks!!  I want them to stop bothering me and never send me any of their products ever again!!

Thank you!

This report was posted on Ripoff Report on 03/29/2014 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/auravie/nationwide/auravie-sent-an-order-after-i-cancelled-my-first-order-and-returned-everything-to-them-v-1134722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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