• Report: #866868
Complaint Review:


  • Submitted: Wed, April 11, 2012
  • Updated: Wed, April 11, 2012

  • Reported By: Sandy — Cropwell Alabama United States of America
7900 Gloria Avenue Van Nuys, California United States of America

AuraVie Now that I have returned my "sample" products to this company they are continuing to refuse to issue a refund..I have been scammed. The customer service rep also called me a liar & again was the most Van Nuys, California

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I received a product from AuraVie that was advertised as a "sample". This sample was sent to my husband Chris , a non-authorized user on card associated with shipping charges again for the "sample". I have followed all customer service directions in receiving a refund of this terrible product submitted to an unauthorized card user. I am not certain how the company received his name but have no ill intent for him, unfortunately he was scammed using my computer information. I am asking this company for a full refund but they are refusing giving multiple reasons, these charges were @ $100.00 + charges I associated returning the product as directed. I am requesting a full refund. The sample was tried with significant hives & breakouts. Please assist me in receiving a full refund as I followed all instructions provided by AuraVie. 

This report was posted on Ripoff Report on 04/11/2012 07:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/auravie/van-nuys-california-91406/auravie-now-that-i-have-returned-my-sample-products-to-this-company-they-are-continuing-866868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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