• Report: #1134319
Complaint Review:


  • Submitted: Thu, March 27, 2014
  • Updated: Thu, March 27, 2014

  • Reported By: Sassy — St. Robert Missouri
PO BOX 10465 Van Nuys, California USA

Auravie A free trial but soon charged me even though I called to cancel within 10 days Van Nuys California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Dear admin,

I found a free trial beauty advertisment from Freebies.com about Auravie last month. I had read that I only paid a few dollars for shipping with full size of 3 products: Auravie Renew, Revive, Replenish Risk Free Trial with Ebooks. I didn't see the very small information at the bottom that if the customer didn't sastify with their products, the customer could call to cancel within 10 days after got the trial. However, I later searched more information from website after I got the trial products and I read that Auravie akways charged $97.88 from customers if ther was no cancellation within 10 days. On the next day I called to Customer Care Number (866) 216-9336 and at the end I got the system answer that my order was cancelled already and I dud it twice to make sure I didn't do anything wrong.

Sadly, I found my credit card bill that I was chared $38.29 on Mar 03, 2014 from Auravie by the name of Studio City. Since yesterday I sent email to support@auravie.com and i got a mail from them that they called me but I didn't see my miss call so I called back to Customer Care Number (866) 216-9336 but I couldn't get someone to answer me. I resend mail to them to tell them I called but nobody on line. They told me that they called me but I didn't reply and asked me to call back again. I told them the technology didn't lie and I didn't see any missing calls at all. I'm sure that they only play the game.


Best Regards,

Ms. Sasitorn Hennessey 

This report was posted on Ripoff Report on 03/27/2014 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/auravie/van-nuys-california-91410/auravie-a-free-trial-but-soon-charged-me-even-though-i-called-to-cancel-within-10-days-va-1134319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Auravie

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?