• Report: #1072646
Complaint Review:


  • Submitted: Fri, August 02, 2013
  • Updated: Fri, August 02, 2013

  • Reported By: H Brown — Medford Oregon
PO Box 10465 (No Street Address Given) Van Nuys, California USA

AuraVie Unable to contact at phone number or websites to cancel Van Nuys California

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I had signed up to try doing surveys (which I feel is another rip-off) and was asked to pick products to sample and then I would be sent a survey by e-mail regarding my opinion of the products I chose.  One of the products I chose was AuraVie.  I had to give a credit or debit card number to pay for the shipping and handling.  We don't have any current credit cards available for use so I had to use my debit card.  The product arrived.  I tried it and found that I didn't see any difference between it and what I had already been using.  I never received a survey by e-mail asking about the product.  I received a box from them with more product and my card was charged $97.88 for product and shipping/handling.  When I tried to contact them to return the product I was unable to get in touch with anyone and the website said if you opened the package you couldn't return it. 

Shortly after that I had a bad fall and for about 3 months I wasn't thinking very clearly, between the pain and the doctor and the rehabilitation therapy......boxes just kept coming.  I've been totally disabled for almost 8 years and this has been a nightmare of frustration trying to get this stopped.  I finally had to go to the bank and have my debit card cancelled and reissued. 

Whenever I tried calling their phone number all I got was an answering machine and no one ever returned any of my calls.  When I tried the "Cancel Subscription" Website it just kept running me in circles around the internet. 

This report was posted on Ripoff Report on 08/02/2013 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/auravie/van-nuys-california-91410/auravie-unable-to-contact-at-phone-number-or-websites-to-cancel-van-nuys-california-1072646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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