• Report: #1074637
Complaint Review:


  • Submitted: Sat, August 10, 2013
  • Updated: Sat, August 10, 2013

  • Reported By: nikki — Lacey Washington
16161 Ventura Blvd Ventura, California USA

AuraVie Unauthorized Charge to my card-after being told that i am not eliglble for their service because card was prepaid Ventura California

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 I am so UPSET at this company, I responded to a pop up (first mistake) but fell for the Free trial offer after you put all your info in then you find out  that it is free BUT there is a 2.99 shipping and handling charge, I thought I could handle that so I stupidly put my card number in......well it would not go thru it stated TRANSACTIONDECLINED, I listed a number to call so I called.

It was explained to me that because my card was prepaid and this was REALLY a 6 month recurring charge of some outrageous $89.00 charge I could not participate, THANK THE LORD, HOWEVER  of course he could offer me a one time purcharse of a reduced price of $59.16.....still my answer was NO I am on a fixed income and I would not spend that kind of money on some lotion, I will go to the dollar store first.

I am so angry because after declinging serveral times and AUTHORIZING NOTHING i call my bank and sure enough therre is the one time purchase fee......I have filed investigation and dispute with card company and I will be on the phone with this company wen they open if they are real first thing monday morning.


This report was posted on Ripoff Report on 08/10/2013 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/auravie/ventura-california/auravie-unauthorized-charge-to-my-card-after-being-told-that-i-am-not-eliglble-for-their-1074637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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