Report: #1122399

Complaint Review: Authorize.Net

  • Submitted: Mon, February 10, 2014
  • Updated: Mon, February 10, 2014
  • Reported By: Warning — Broadbeach Waters California
  • Authorize.Net
    P.O. Box 8999
    San Francisco, California
    USA

Authorize.Net Almost put us out of business. Their service is reprehensible. San Francisco California

Show customers why they should trust your business over your competitors...

We have two online stores. After two months Authorize.Net were unable to provide a working payment gateway & dealing with them almost completely pout us out of business.  No one within the organisation responded to any of our pleas for help.  They are the most arrogant company I have ever dealt with.

 

Now that we have stopped using them, they completely ignore all our requests to close our accounts & continue to add fees to our credit card.  If you are looking for a company that provides payment gateway options, I would stay well away from Authorize.Net & Cybersource.  there is not one single person within their organisation who is remotely interested in helping you, including their CEO.  The CEO of CyberSource & the CEO of Authorize.Net both ignored my detailed complaints. 

 

We deeply regret having anything at all to do with them and it cost us tens of thousands of dollars.  
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This report was posted on Ripoff Report on 02/10/2014 03:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/authorizenet/san-francisco-california-94128-8999/authorizenet-almost-put-us-out-of-business-their-service-is-reprehensible-san-francis-1122399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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