Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #697792

Complaint Review: auto computer exchange - davie Florida

  • Submitted:
  • Updated:
  • Reported By: Janie — Portland Oregon United States of America
  • Author Not Confirmed What's this?
  • Why?
  • auto computer exchange 5414 stirling rd davie fl davie, Florida United States of America

auto computer exchange ACE Defective parts no refunds horrible customer service, matter of fact no customer service davie, Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We had a car stuck whos engine compartment was flooded. We ordered a remanufactured computer from them. It came in and the vehicle would start. It would not idle though We called customer support and they assured us that it was tested and working and could not be adjusted it either worked or it didnt we were told. We replaced the O2 sensor, map sensor, plugs, wires, rotar, cap ect. After about 8 hours of working on it I found a different ECM here in town, plugged it in and the car ran fine. I called to return the defective one that I had gotten from these jerks and they told me that they do not accept returns but would give me an exchange or store credit. I just bought a computer to replace thier defective one they sent me and do not currently need any more. I will never order any thing from these people again. They sell shoddy parts and they are 3000 miles away. The guy in the warranty dept told me that they were so big there was no one to talk to. Said to me "our facility is 15 blocks long, there is no one here to talk to about a complaint so just call your credit card company and try to file a dispute with them. Absolutly the worst service I have ever had. Oh well whats $300.00 and the frustration and all the time trying to trouble shoot thier defective part.

This report was posted on Ripoff Report on 02/20/2011 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-computer-exchange/davie-florida-/auto-computer-exchange-ace-defective-parts-no-refunds-horrible-customer-service-matter-of-697792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now