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Report: #341360

Complaint Review: Auto Gallery Of Everett - Ferry St Motors - Boston Massachusetts

  • Submitted:
  • Updated:
  • Reported By: New Bedford Massachusetts
  • Author Confirmed What's this?
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  • Auto Gallery Of Everett - Ferry St Motors 1993 Revere Beach Parkway Boston, Massachusetts U.S.A.

Auto Gallery Of Everett - Ferry St Motors Did not submit extended service warranty to warranty company and ripped off $1500 Boston Massachusetts

*REBUTTAL Owner of company: you only told half of the story

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I bought a used car and the dealer sold me $1500 full warranty for my car. When I went to the mechanic 10 months later, I warranty company (Wynn ValueGaurd) said that my records do not exist.

When I contacted the dealer, he said that the staff had left and had mistakenly not filed the warranty, but he was the same person who sold me the car and I have the warranty paper with his signature.

Later he told me that the warranty is not valid because my car is not eligible for warranty because it is a hybrid, and offered to give me $1500 back.

But, he sat on my money for 10 months and I thought I had a warranty all that time. If I had known, I would have looked for another warranty company. The transmission repair cost me $3000 dollars and even if he gives me $1500 back, I am still going around in a car without warranty.

Prakash
New Bedford, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 06/17/2008 08:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-gallery-of-everett-ferry-st-motors/boston-massachusetts-02149/auto-gallery-of-everett-ferry-st-motors-did-not-submit-extended-service-warranty-to-warr-341360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

you only told half of the story

AUTHOR: Ferry St Motors - (U.S.A.)

POSTED: Thursday, August 07, 2008

my service manager offer to replace your transmission for half of what you claimed. but you declined.
we gave you 100% refund.
Wynn's value guard warranty also sent out a disqualify notice due to being a hybrid, what ever happend to that?
be fair and tell the whole story next time

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