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Report: #1357399

Complaint Review: Auto Loans, LLC -

  • Submitted:
  • Updated:
  • Reported By: Crystal — Broken Arrow Oklahoma USA
  • Author Confirmed What's this?
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  • Auto Loans, LLC USA

Auto Loans, LLC We paid loan off and they still have not released the lien or title to us Las vegas

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 We got a loan through Auto Loan LLC about two years ago for around $5000. We got in a bind for a couple payments and was about two months late and they repo'd our truck. We made a payment and paid the towing company and got our truck back. So we didn't have to worry about that happening again, We called to find out what the payoff was and they told us 1885.49. We had it paid down to about 650.00-700.00 and they told us that it was past interest that was due and this was only good for 3 days. So we sent in the payment by money order since they said they Quit taking card payments over the phone and checks. (I found kind of strange since this was a loan company). We received an email stating they received payment and it was being processed. We sent in the GPS device and requested our title back. Ever since then, we have not been able to get a hold of them and they haven't released the liennon our title according to the DMV or sent our title to us. There is also no way to contact them to get this fixed which now makes it difficult to sell our truck with a clear title in which we paid cash for. Very frustrating.

This report was posted on Ripoff Report on 02/21/2017 10:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-loans-llc/auto-loans-llc-we-paid-loan-off-and-they-still-have-not-released-the-lien-or-title-to-us-1357399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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