Complaint Review: Auto Select Of Appleton - Appleton Wisconsin
- Auto Select Of Appleton 2212 W. Wisconsin Ave Appleton, Wisconsin U.S.A.
- Phone: 920-830-8757
- Web:
- Category: Auto Dealer Repairs
Auto Select of Appleton ripoff dishonest mechanical workmanship and will not admit to it Appleton Wisconsin
*Consumer Comment: reply to your complaining
*Consumer Comment: Ditto BJ YOU ARE RIGHT
*Consumer Comment: used car laws canada
*REBUTTAL Owner of company: deeply disturbed by this report and take these comments very serious
*Consumer Comment: president of the reported garage is only here to save face
*Consumer Comment: president of the reported garage is only here to save face
*Consumer Comment: president of the reported garage is only here to save face
*Consumer Comment: president of the reported garage is only here to save face
*Consumer Comment: Response to Joe, fully agree that there are some fairly dishonest repair shops out there
*Consumer Comment: Response to Joe, fully agree that there are some fairly dishonest repair shops out there
*Consumer Comment: Response to Joe, fully agree that there are some fairly dishonest repair shops out there
*Consumer Comment: Response to Joe, fully agree that there are some fairly dishonest repair shops out there
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Auto Select mechanics are not honest. The manager is also not very honest. I brought my vehicle in for service on the wheel bearing. The very same day, my vehicle axle broke, I towed it to the shop and stated the mechanics must have not aligned the wheel bearing and axle causing the axle to break. Mechanic denies everything, the manager even denies it and stated that they will fix it for another $150.00.
I was out of solution and needed my car so I paid the $150. Then two weeks later brought the vehicle in because it was making noise and rattling when turning. I decided to bring the vehicle in to another ASC certified place and well known too. Their techinician gave me an estimate and indicated that the hubb assembly is bent and technician noticed that one ball joint was replaced the axle but still very loose. They suggested we bring it back and have the same technicians correct the problem.
I brought the vehicle back to Auto Select and their mechanics are giving me another estimate indicating I need new brakes and rotor and that is why it is causing the noise.
Auto Select has given false information and will not admit to incompetent workmaship. They are a business from hell.
bj
Neenah, Wisconsin
This report was posted on Ripoff Report on 09/12/2002 07:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-select-of-appleton/appleton-wisconsin-54914/auto-select-of-appleton-ripoff-dishonest-mechanical-workmanship-and-will-not-admit-to-it-a-29792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#12 Consumer Comment
reply to your complaining
AUTHOR: fordman - (United States of America)
SUBMITTED: Tuesday, February 08, 2011
i have a 86 f150 and recently had auto select put in a altanater and i told the manager that i only had 200 to work with in the end he worked with me on it and i paid 200 dollars for them to do an electrical test to find the problem parts and labor which should have been over 300 dollars so yes i will go back to them
#11 Consumer Comment
Ditto BJ YOU ARE RIGHT
AUTHOR: Nmo - (U.S.A.)
SUBMITTED: Wednesday, March 12, 2008
BJ you are so right i used to go to fleet farm for my oil changes but i decided to take my old car to auto select (1996 chevrolet corsica) the first time i was there they said while performing an oil change that my gasket was blown and it would cost 600 to fix...
I sold the car to a student telling him about the problem and to this day he is driving it and it works fine no gasket blew it was just a ploy for them to get me to pay then and there.
yesterday i decided to go for another oil change and they told me my bearings are lose on my 1999 kia sephia and mind you i bought this car from a dealer who i knw is trusted. i asked him well can i drive it home cause he sounded so concerned like it was going to come off on my way home!
He said that i can but i should be careful that it could turn from a 400 job to a 600 job if i keep driving it!
I know it is definitely a ploy for me to shed out money because if my dealer who has a scanner and all that technical stuff can sell me the car for 3000 dollars it d**n well must be working fine
#10 Consumer Comment
used car laws canada
AUTHOR: Joe - (Canada)
SUBMITTED: Wednesday, April 07, 2004
Thanks for your responce, to answer a couple of your questions, In Ontario Canada if you sell a used car you are required to buy a used car information package detailing accident history available from the MTO only. If you state that the car is AS-IS it is the buyers responsibility for the vehicle, and you totally wash your hands clean of it period. All used cars before ownership change must undertake a saftey test buy a licenced mechanic, if he lies and gets caught he will loose his licence and the garage will no longer be able to perform safty inspections. I believe it is fair to use one brush to paint the aautomotive repair industry, from experience but this is my opinion, and you have yours, I respect that. I will refrain from hurling stones at you as you have done to me, that typically is not my style. It is my opinion only here but I would have to disagree with your earlier comment about the cv joint, a more likely cv failure would involve the vehicle's inertia instantly snapping the cv and lossing it's drive, that is about it. I have never heard of a cv joint seizing up and withstanding the full vehicles forward momentum long enough to cause an accident, however I have come across situations where a cv has snaped clean appart and all drive was lost without the driver even feeling it snap.
#9 Consumer Comment
Response to Joe, fully agree that there are some fairly dishonest repair shops out there
AUTHOR: Books-Automotive Addvocate - (U.S.A.)
SUBMITTED: Monday, April 05, 2004
Joe, while I fully agree that there are some fairly dishonest repair shops out there, it strikes me as very unfair to paint all of them with the same brush. I have been in the automotive business for way more years then I care to admit to and I have known some very fine mechanics/repair shops. It seems to me that if the store manager bothered to respond here then perhaps his concern was well intentioned. In essence, if the original author of this report read your post and decided not to go forward with her claim you have removed any and all possibilities of resolving her issue.
On a side note, I see you are from Canada and since I am not familier with Canadian law, this may not apply in your case. However, in the US a cvc joint with no grease could be construed as a safety issue since it could possibley break or freeze up at high speeds causing the car to wreak. If that were to happen and the one you sold your car too wanted to press the issue, you would be responsible for any and all expenses incurring from the accident. Also it would be nice to know if you told the buyer that the cvc boot was bad when you sold the car. If not then it would seem to me that you were just as dishonest as all the repair shops you seem to hate.
#8 Consumer Comment
Response to Joe, fully agree that there are some fairly dishonest repair shops out there
AUTHOR: Books-Automotive Addvocate - (U.S.A.)
SUBMITTED: Monday, April 05, 2004
Joe, while I fully agree that there are some fairly dishonest repair shops out there, it strikes me as very unfair to paint all of them with the same brush. I have been in the automotive business for way more years then I care to admit to and I have known some very fine mechanics/repair shops. It seems to me that if the store manager bothered to respond here then perhaps his concern was well intentioned. In essence, if the original author of this report read your post and decided not to go forward with her claim you have removed any and all possibilities of resolving her issue.
On a side note, I see you are from Canada and since I am not familier with Canadian law, this may not apply in your case. However, in the US a cvc joint with no grease could be construed as a safety issue since it could possibley break or freeze up at high speeds causing the car to wreak. If that were to happen and the one you sold your car too wanted to press the issue, you would be responsible for any and all expenses incurring from the accident. Also it would be nice to know if you told the buyer that the cvc boot was bad when you sold the car. If not then it would seem to me that you were just as dishonest as all the repair shops you seem to hate.
#7 Consumer Comment
Response to Joe, fully agree that there are some fairly dishonest repair shops out there
AUTHOR: Books-Automotive Addvocate - (U.S.A.)
SUBMITTED: Monday, April 05, 2004
Joe, while I fully agree that there are some fairly dishonest repair shops out there, it strikes me as very unfair to paint all of them with the same brush. I have been in the automotive business for way more years then I care to admit to and I have known some very fine mechanics/repair shops. It seems to me that if the store manager bothered to respond here then perhaps his concern was well intentioned. In essence, if the original author of this report read your post and decided not to go forward with her claim you have removed any and all possibilities of resolving her issue.
On a side note, I see you are from Canada and since I am not familier with Canadian law, this may not apply in your case. However, in the US a cvc joint with no grease could be construed as a safety issue since it could possibley break or freeze up at high speeds causing the car to wreak. If that were to happen and the one you sold your car too wanted to press the issue, you would be responsible for any and all expenses incurring from the accident. Also it would be nice to know if you told the buyer that the cvc boot was bad when you sold the car. If not then it would seem to me that you were just as dishonest as all the repair shops you seem to hate.
#6 Consumer Comment
Response to Joe, fully agree that there are some fairly dishonest repair shops out there
AUTHOR: Books-Automotive Addvocate - (U.S.A.)
SUBMITTED: Monday, April 05, 2004
Joe, while I fully agree that there are some fairly dishonest repair shops out there, it strikes me as very unfair to paint all of them with the same brush. I have been in the automotive business for way more years then I care to admit to and I have known some very fine mechanics/repair shops. It seems to me that if the store manager bothered to respond here then perhaps his concern was well intentioned. In essence, if the original author of this report read your post and decided not to go forward with her claim you have removed any and all possibilities of resolving her issue.
On a side note, I see you are from Canada and since I am not familier with Canadian law, this may not apply in your case. However, in the US a cvc joint with no grease could be construed as a safety issue since it could possibley break or freeze up at high speeds causing the car to wreak. If that were to happen and the one you sold your car too wanted to press the issue, you would be responsible for any and all expenses incurring from the accident. Also it would be nice to know if you told the buyer that the cvc boot was bad when you sold the car. If not then it would seem to me that you were just as dishonest as all the repair shops you seem to hate.
#5 Consumer Comment
president of the reported garage is only here to save face
AUTHOR: Joe - (Canada)
SUBMITTED: Thursday, April 01, 2004
The responce from the president of the reported garage is only here to save face, every auto owner knows full right what garages are all about. I have yet to come across a honest garage and as a result I educated myself, now as a result I do 90% of my own repairs and tune-ups. Responces like the owners are a way of showing the public that they care, but in reality this lady most likely spent hours apon hours of phone time with no result until she made her complaint public.
She was most likely told their was no problem and she was hearing things, or that the repairs were not defective but by some freak of nature bad luck other components wore to the breaking point in the short time of the repairs to her return visit.
I have driven two years on brake pads and shoes, very rarely is a ball joint or tie rod needing replacing, shocks and struts should last atleast four years but these are common things garages like to nail you with to hide their shabby work. I have yet to replace a weel barring assy on any of my many vehicles. cv joints and drive shaft components are another thing garages like to soak you with, I have yet to need to replace these items ever on any vehicle.
I drove a 95 neon for 4 years with a faulty inner boot on the passanger side that shaft is still working with the current owner, this shaft and joint have had no grease for years but it still works. Garages are ripoff artists and prey on elderly and females period.
#4 Consumer Comment
president of the reported garage is only here to save face
AUTHOR: Joe - (Canada)
SUBMITTED: Thursday, April 01, 2004
The responce from the president of the reported garage is only here to save face, every auto owner knows full right what garages are all about. I have yet to come across a honest garage and as a result I educated myself, now as a result I do 90% of my own repairs and tune-ups. Responces like the owners are a way of showing the public that they care, but in reality this lady most likely spent hours apon hours of phone time with no result until she made her complaint public.
She was most likely told their was no problem and she was hearing things, or that the repairs were not defective but by some freak of nature bad luck other components wore to the breaking point in the short time of the repairs to her return visit.
I have driven two years on brake pads and shoes, very rarely is a ball joint or tie rod needing replacing, shocks and struts should last atleast four years but these are common things garages like to nail you with to hide their shabby work. I have yet to replace a weel barring assy on any of my many vehicles. cv joints and drive shaft components are another thing garages like to soak you with, I have yet to need to replace these items ever on any vehicle.
I drove a 95 neon for 4 years with a faulty inner boot on the passanger side that shaft is still working with the current owner, this shaft and joint have had no grease for years but it still works. Garages are ripoff artists and prey on elderly and females period.
#3 Consumer Comment
president of the reported garage is only here to save face
AUTHOR: Joe - (Canada)
SUBMITTED: Thursday, April 01, 2004
The responce from the president of the reported garage is only here to save face, every auto owner knows full right what garages are all about. I have yet to come across a honest garage and as a result I educated myself, now as a result I do 90% of my own repairs and tune-ups. Responces like the owners are a way of showing the public that they care, but in reality this lady most likely spent hours apon hours of phone time with no result until she made her complaint public.
She was most likely told their was no problem and she was hearing things, or that the repairs were not defective but by some freak of nature bad luck other components wore to the breaking point in the short time of the repairs to her return visit.
I have driven two years on brake pads and shoes, very rarely is a ball joint or tie rod needing replacing, shocks and struts should last atleast four years but these are common things garages like to nail you with to hide their shabby work. I have yet to replace a weel barring assy on any of my many vehicles. cv joints and drive shaft components are another thing garages like to soak you with, I have yet to need to replace these items ever on any vehicle.
I drove a 95 neon for 4 years with a faulty inner boot on the passanger side that shaft is still working with the current owner, this shaft and joint have had no grease for years but it still works. Garages are ripoff artists and prey on elderly and females period.
#2 Consumer Comment
president of the reported garage is only here to save face
AUTHOR: Joe - (Canada)
SUBMITTED: Thursday, April 01, 2004
The responce from the president of the reported garage is only here to save face, every auto owner knows full right what garages are all about. I have yet to come across a honest garage and as a result I educated myself, now as a result I do 90% of my own repairs and tune-ups. Responces like the owners are a way of showing the public that they care, but in reality this lady most likely spent hours apon hours of phone time with no result until she made her complaint public.
She was most likely told their was no problem and she was hearing things, or that the repairs were not defective but by some freak of nature bad luck other components wore to the breaking point in the short time of the repairs to her return visit.
I have driven two years on brake pads and shoes, very rarely is a ball joint or tie rod needing replacing, shocks and struts should last atleast four years but these are common things garages like to nail you with to hide their shabby work. I have yet to replace a weel barring assy on any of my many vehicles. cv joints and drive shaft components are another thing garages like to soak you with, I have yet to need to replace these items ever on any vehicle.
I drove a 95 neon for 4 years with a faulty inner boot on the passanger side that shaft is still working with the current owner, this shaft and joint have had no grease for years but it still works. Garages are ripoff artists and prey on elderly and females period.
#1 REBUTTAL Owner of company
deeply disturbed by this report and take these comments very serious
AUTHOR: Michael J. Molitor - (U.S.A.)
SUBMITTED: Thursday, March 11, 2004
To Patricia - I am deeply disturbed by this report and take these comments very serious. Not being directly involved and unable to track a repair order history by a first name only, I am not sure how to rebutt or resolve this issue.
My company operates by a very strict "Code of Ethics" to provide quality auto repair and service performed by qualified and ASE certified technicians.
We are an AAA approved facility as well as a Wisconsin Better Business Bureau member. Both of these associations provide dispute resolution if needed.
I will personally guarantee a resolution to your dissatisfaction.
Sincerely,
President/Owner
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