• Report: #891020
Complaint Review:


  • Submitted: Thu, May 31, 2012
  • Updated: Thu, May 31, 2012

  • Reported By: Dan — Boulder Colorado United States of America
6200 Tennyson Parkway Suite 200 Plano, Texas United States of America

AutoAssure www.autoassure.com Auto car insurance coverage vehicle repair Plano, Texas

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Auto Assure is absolute BS.  After cancelling the service, which is not all that difficult, I heard one of their ads on the radio.  Just as I was mislead, they say wouldn't have to worry about "covered" repairs.  Then the ad says something like never worry about any repairs you have.  I had about $1000 worth of work needed on my truck at its 120K mi check up and they denied coverage on all of it.  Sure, I understand not covering fluids and filters, but the majority of the repairs, like bearings, etc, were rejected.  
The biggest clue that this is BS is that when you call in for information about the insurance, they get some identifying info, then tell you that you have to sign up on that call and will not be offered coverage if you choose to call back.  It is a pressure sales technique.  Their response to any misgivings is that you have 7 days to review it once you get the coverage in the mail.
Before they accept you, some guy comes on the phone and says sometimes people have something wrong with their vehicle so get coverage and use it immediately, and that they dont like that.  It felt a little threatening, but theyd probably just deny coverage anyway.  After getting the package in the mail, and reading everything, it seems like a great protection plan.  That is, until you have to get repairs on your vehicle.
Mine was $3000, paid over 3 years, for 5 years of coverage.  I think they make plenty of money from people that sign up and pay in until they need coverage and find they wont cover anything.  They made three months payments off me. Just save your money up (I know that can be hard, but try) and build your savings account thatll be a much better investment

This report was posted on Ripoff Report on 05/31/2012 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/autoassure/plano-texas-75024/autoassure-wwwautoassurecom-auto-car-insurance-coverage-vehicle-repair-plano-texas-891020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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