• Report: #956013
Complaint Review:


  • Submitted: Wed, October 17, 2012
  • Updated: Wed, October 17, 2012

  • Reported By: bjorkebo73 — Stockholm Sweden
Via Cinisi, 3 90044 Villagrazia di Carini Internet United States of America

Autoeuropa Sicily by car Not delivering according to promises and responding to either email or phone calls Milano, Internet

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I rented a car from Autoeuropa also called Car by Sicily and when i returned the car it had a small damage. I was then promised that they would send me a damage report for the cost of repairing the car in a couple of days and then they would debit my credit card for the cost. They did debit my card a week after returning the car for the cost of the repair but no damage report or invoice was sent to me.

I then contacted customer service by phone and email and they promised that a report would be sent to me. Nothings happens. I then call the local office where i rented the car and ask for the report and they call their head office asking for report and promising me that they will send it. Nothing happens. I then email all official email adresses for the company i can find but nothing happens. I then call and ask for the CEO but he does not talk to clients and the lady refers me to the same address that i already have sent numerous emails to. Now a month has passed by since i returned the car and still nothing except that they have debited by card.

Beware of Car by Sicily and Autoeuropa.

This report was posted on Ripoff Report on 10/17/2012 02:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/autoeuropa/internet/autoeuropa-sicily-by-car-not-delivering-according-to-promises-and-responding-to-either-ema-956013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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