Report: #836082

Complaint Review: Autographs America

  • Submitted: Wed, February 08, 2012
  • Updated: Wed, February 08, 2012
  • Reported By: Ashley — Marietta Pennsylvania United States of America
  • Autographs America

    Internet
    United States of America

Autographs America They never sent the remaining part of our order, " claiming the items could not be found in their inventory!" Internet

Show customers why they should trust your business over your competitors...

My husband was doing online Christmas shopping ans came upon this site. He was shopping for his brother, my sister, and our son, ( He also bought something for himself). We felt as though this was too good to be true, and it was.

We ordered 2 guitars and 2 drum heads. We received the 2 guitars about 1 1/2 weeks late. We waited another week and never received the 2 drum heads. I started calling the 2 numbers listed in the site with no answer. I finally emailed them after Christmas and finally got a response. ( Nevermind all of items ordered were to be gifts). Their response was that they could not locate this items in their inventory. That I should pick other items to be sent. Of course they did not have the items but we never received a call or an email saying so but they had no problem charging our credit card  for the 2 drum heads.

This was in early January. I still have not received the drum heads. I have sent at least 5 emails and tried calling the numbers that were listed on the site and the one number has been disconnected and the other does have a voicemail that is set up. Today when I tried to check the site for another number, it seems as though their website has been cancelled! I guess my husband and I should check his bank account to make sure they are not charging his credit card.

I hope that their site has been shut down for good! These people are scum!!!
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This report was posted on Ripoff Report on 02/08/2012 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/autographs-america/internet/autographs-america-they-never-sent-the-remaining-part-of-our-order-claiming-the-items-836082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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