Report: #1134196

Complaint Review: Autographs Network

  • Submitted: Thu, March 27, 2014
  • Updated: Thu, March 27, 2014
  • Reported By: DK Lush — Tarzana California
  • Autographs Network
    23450 SE May Valley Rd
    Issaquah, Washington

Autographs Network Brian Burkel Cristopher Franklinlosangelesrocks92684backstagefuncollectors_networkcollectorsuniverseltdqualityonlineautographsautographs_america2001great_american_autographsoriginal_autographs_4u AND MORE Unauthorized charges, Fraud, Threats, harrasment Issaquah Washington

Show customers why they should trust your business over your competitors...

 Ordered a $17 autograph from these jokers, after paying this amount they charged me an unauthorized second charge of $8.75. I complained via email to one "Cristopher Franklin" at Autographs Network, stating that I will dispute the erroneous charge if it is not removed promptly. In a reply email, Christopher Franklin threatend to report me to credit agencies for "receiving merchandise and then doing a chargeback".

This did not make sense until a few minutes later Autograph Network charged my credit card another $500. Needless to say, unless this company has some sort of experimental teleporter technology they will have a tough time proving their case of how I ordered and received $500 + in merchandise then turned around and did a chargeback all within 24 hours from initial order. Credit card fraud division notified, police report is being filed later today in Reseda CA. I love email, an instant paper trail to support one's case against thiefs. 

Included the last response via email, please note that I at that point nothing was received, I am being called a thief as he charges my credit card an extra $500 to "teach me a lesson". By the way, the autographs showed up and they are the worst fakes ever. The crooks didn't even bother to try and mask their fraud. The signature of one of the members will never be seen except on these folks' website, they also are selling a guitar with the same "IMPOSSIBLE" autograph.

On Mar 25, 2014, at 1:05 PM, "Christopher Franklin" wrote:
Thanks for writing This will be turned over to collections, and appear on your credit report.  That's what happens when you place an order, get it, keep it, and then act like a thief by doing a chargeback and getting your money back.
Next time read the messages that appear 3 times before you enter your credit card information.  The terms and costs were clearly shown, and we paid these costs to ship your order.
Best regards,
Christopher Franklin

Autographs Network 
Customer Service

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This report was posted on Ripoff Report on 03/27/2014 12:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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