Report: #1044783

Complaint Review: Automobile Acceptance Corporation

  • Submitted: Sat, April 20, 2013
  • Updated: Sat, April 20, 2013
  • Reported By: Ml — Vidalia Georgia
  • Automobile Acceptance Corporation
    P.O. Box 961926
    Riverdale, Georgia
    United States of America

Automobile Acceptance Corporation Unprofessional, Rude and poor business practice Riverdale, Georgia

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In 2011 I during a financial low point I financed a vehicle with Automobile Acceptance.  I knew at the time that the interest rate was excessive.  Between then and now I was moved out of state and the moving company lost my personal records among a lot of my possessions.  

I contacted Automobile Acceptance on April 17, 2013 to request a copy of my contract specifically wanting to see the interest rate on the contract, I wanted to refinance and needed it to compare.  I was told by a Jackie that the contract was illegible and could not see what it is.  I told her that I needed a copy because I was going to refinance the auto and needed a copy.  She immediately began to berate me telling me I had signed the contract, it was the interest rate was the same as when I signed the contract, it was my responsibility to keep a copy and I had to pay them off if I refinanced.  I asked Jackie how could they prove that I was being charged the correct interest rate if they can't read what they have and I don't have a copy.  She became more rude and insolent.  I asked to speak with her supervisor and was sent to a voice mailbox.

I have heard nothing good about these people and only did business with them out of necessity at the time.  They are bottom feeders that pray on the misfortune of others while touting themselves as your savior when in a financial bind.   Jackie never offered to send me a copy of the illegible contract or tell me what they show the interest rate is.   Seems mighty suspicious to me.  


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