Report: #1252387

Complaint Review: AutoZone - Los Angeles California

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Tue, September 01, 2015
Updated: Thu, September 03, 2015
Reported By: Alexa — Los Angeles California USA

Author Not Confirmed

Why?

AutoZone 3052 San Fernando RD Los Angeles, California USA

Phone: 323255-9693
Web:
Category: Auto Parts

AutoZone 3 Insults in 1 Visit Los Angeles California

*Author of original report: To Tyg/Eric

*General Comment: So....

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Manager ERIC - extremely RUDE with poor manners. I had a bad experience in this store. I went to buy a mirror for my Civic. They ordered and requested I pay up front. They won't mail to your home but insist it arrive at the store although it's already fully paid by the customer. I called and drove twice - still they couldn't find the order.

I came a third time and a young sales guy had trouble locating the item. He called manager Eric W. who promised to help while the young guy went to attend another customer. The manager Eric meanwhile kept taking other people from the line. After taking two customers I told him my order was still incomplete and this was poor customer service. As I spoke I pushed my receipt to him.

With an upset face he yelled "Next time If you push that receipt to me - I will kick you out of the store!"...I was shocked...What? .....Then he disappeared behind the shelves. When he appeared a moment later he held the box with my (prepaid) order at a distance saying "here is your item", but would not pass the box to me. He started taunting, "Do you want it?" several times. I told him, "Would I order, pay and drive here to pick-up something I don't want?" But he didn't listen and kept taunting, holding my prepaid item and not handing it to me.

I was so exhausted by him I told him "Not anymore." So he marked on the computer "Damaged" (which is not true - the box was not opened at this time) and processed a return. I said nothing but he continued taunting by saying "Do you understand English? Huh?" He made me so upset I told him that being mean and obese is not healthy.

He replied: "At least I'll die happy and you die Ugly!" There were several other customers and his subordinates in the store and he didn't seem to care who saw his display. The other customers and all his co-workers looked away in embarrassment.

Read the other Yelp reviews about manager Eric W. - some are hidden reviews below from female customers all the way back to 2012. They mentioned how he was discourteous and sexist toward female customers who came alone. It seems Eric's behavior is only getting worse.

Report Attachments:

This report was posted on Ripoff Report on 09/01/2015 08:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/autozone/los-angeles-california-90065/autozone-3-insults-in-1-visit-los-angeles-california-1252387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on AutoZone

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

1Author

1Consumer

0Employee/Owner

#2 Author of original report

To Tyg/Eric

AUTHOR: - ()

SUBMITTED: Thursday, September 03, 2015

POSTED: Thursday, September 03, 2015

In your response above, you used the word "YOU,YOU, YOU...." 20 times. You capitalized - 30 words. Capitalized - indicates shouting. Last sentence all in capital letters - are you screaming? You use the derogatory word "donkey". All this proof once again, that you are too emotional with a short temper and not to be working anywhere near the public. Check the camera, manager Eric W. stood all the way on the opposite side of the store (between us were 4 cashier terminals and counter) - there was no way to reach his face and shove anything. After first cashier unable to locate item, he call you and you walked toward me -passing 1, 2 , 3 , cashier terminals - when you Eric W. made your threats. When a petite female customer pushes a receipt on the counter to you (a way taller and bigger man) this make you fragile? And now you are claiming passing a receipt mean customer "abusive and aggressive"?? Then you shouldn't work with public - because when it's benefits you start see things out of proportions. You easy yell threats at a customer like:"I will kick you out !!" " or " You are ugly" Per your regional manages, passing receipt toward to you - is not sufficient grounds to harass customer -even if front of you female customer and you are craving to flex your muscles.

Read Yelp from 2012, 2013 - and there hidden reviews from other customers about the pattern of Eric's combustive demeanor. It's the collective opinion of several customers.

Respond to this report!

#1 General Comment

So....

AUTHOR: Tyg - (USA)

SUBMITTED: Wednesday, September 02, 2015

POSTED: Wednesday, September 02, 2015

So because YOU cant wait your turn, THEY are the bad guys?? YOU even say it yourself, YOU shoved your receipt into his face while he was dealing with OTHER customers. Meaning YOU DIDNT WAIT YOUR TURN!!!! So YOU claim he is being "rude" yet YOU shoved your way past other customers to have them address YOUR issue before those that were there BEFORE you. Yep ANYONE can make a complaint online, it doesnt make it real no matter how much YOU want it to be so. Maybe next time YOU go into a retail shop YOU will show BETTER grace and poise then you did in that one. YOU cant start a situation then claim YOU are the victim. REALITY doesnt work this way. If YOU are going to be abusive and aggressive with them, then THEY have the right to kick YOU out. It doesnt matter that your PREPAID item was right there. YOU seem to think that anyone in a work uniform is YOUR personal slave to treat however YOU wish. The reality is that YOU are a self entitled twit with as much breeding and manners as your average donkey. So YOU were treated like YOU were acting. NOT A RIPOFF!!!

Respond to this report!