AutoZone AutoZone profiling Lubbock Texas

A few months ago my fiance's new car started making a strange clanking sound underneath the trunk. We pulled into an autozone and he asked with some assistance to figure out what the problem was. My fiance looks unconventional. He has long hair, wears nothing but black and is constantly decorated with pentacles. These are a symbol of his religion. Along with help from the employee that was working at the time, the store had lent him some tools so he could change the part right then and there. The employee helping was very friendly, but the manager watched us like a hawk. He was obviously offended by my fiance's appearance He constantly walked back and forth by the window watching us as if we were going to rob the place.

My fiance popped the trunk and set the tools down as he and the autozone employee worked at removing the car jack that was screwed into the trunk. After they were unable to remove the jack, my fiance decided that he would do without and began to try removing the piece. The employee would come out ever once in a while to check on us and to answer any questions, and the manager continued to pace by the window watching us.

My fiance wasn't twenty minutes into fixing the car when the manager came out. Instead of politely inquiring about the tools he immediately started cursing and ranting. He got right in my fiance's face and told him that if he did not give the tools back that he was going to call the police. My fiance looked around the ground and the tools were not by him, and he suggested that maybe the employee had seen that he didn't need the tools anymore and took them inside since he had been in and out several times. The manager continued to yell and threaten to call the police. Jon, remembering that he had set them to the side to get the jack, popped the trunk and the tools were sitting by the jack. It turns out that the employee had closed the trunk during his many trips to the car. There was no apology, the manager snatched the tools, called my fiance a thief and stormed back into the store.

Only today, we went back to the same autozone to charge a battery. We were inside looking at car seats when the same manager confronted us. "You have to get out." he said "You're the guy who tried to rip off our tools last time. I'm going to make sure you can never step foot in an autozone ever again," He yelled.

Rinda
Lubbock, Texas
U.S.A.