AutoZone Assistant Manager Rude, started yelling at me, refused to sell me item Morristown Tennessee

Now this sounds totally stupid... do you expect us to believe this b.s. dude you must have had a real baaaaaad day.. Never, never ,never will any sales person tell you they are not going to sell you something...get a grip on yourself you are a customer whom we at autozone wished would never come back. God you are so self centered as can be felt in your posting. I bet you work for a company that treats you like s**t and you have to take it out on everyone else. Oh and i bet your personal life really is in the dumps wake up and get on board the real world As Rodney King stated Can't we all just get along. Love ya dude take care and have a blessed day.

aside from getting "wittdtjr" wrong, this post is mostly true. the district manager does have a conference call in the mornings. they do belittle the store managers for not selling the grease packs and the checkout challenge just like he said in his post. they do threaten to give out write ups if you don't. there is a sign posted at my store that says you must sell x number of packs or you will get a write up. our dm or one of his cronies calls incessantly throughout the day to get our counts on said items. i mean it's beyond annoying. what the hell is so important about this stuff?? because they never ask how many duralast gold items we have sold but they spend an hour every morning talking on conference (wasting our time) about how to sell more of these stupid packs. here's how i understand it...these dm's make a hefty bonus off of the packs/checkout challenge, unlike if you were to sell a duralast gold starter. so naturally they wanna keep tabs on how much money they are getting in their pocket. it just seems super greedy to me.

now i am going to have to disagree about the quality of parts. a simple example...take a look at some valucrap brake shoes and the same in duralast brand. notice anything? that's right...the cheapies are bonded and the duralast are riveted. it's the same with the other parts too. valucraft starters are minimally rebuilt where the duralast starters are noticeably more meticulous in remanufacturing. the duralast gold starters are brand new.

anyway..i love working at autozone. i just can't believe how much time and energy is spent on this trivial little stuff. i don't understand the logic behind punishing someone when they fail to sell stuff to people that don't want it. maybe they should instead try rewarding people for making sales. there is nothing worse than a resentful employee. because what is that going to do for how much they care about #1 -- the customer.

I can't believe some people.

"insider" you are definitely not an employee of AutoZone. Without going into tedious detail that is obvious to real Zoners, you have misrepresented yourself and done a terrible job at that. Although you do have some valid points, like any good scammer or phisher, you don't have all the facts but just enough to lend yourself credibility. In my opinion that removes any credibility to anything you say. You've blatantly lied about your employment, so why would anyone believe your lies about parts quality, etc.

You mentioned WITTGTJDR ' What It Takes To Get The Job Done Right '.
This is without a doubt, undeniable proof that you are not a real Zoner because if you were employed by AZ for 3 years, you would have to be either a terrible employee or poorly trained. WITTGTJDR is actually "WITTDTJR", which any real Zoner would know after their first month. Call your neighborhood store and they'll tell you what it means - and laugh at your poor attempt!

The information you've given indicates you are familiar with the process, but mostly from an observation standpoint. It would also indicate that your REALLY want to be a Zoner when you grow up but have been rejected. Otherwise you would be this petty and lie like this.

Come back when you grow up and have a legitimate post.

Yes, some of the Vortec engines did have the throttle body injection.. read below..

http://en.wikipedia.org/wiki/GM_Vortec_engine

4300
The Vortec 4300 is a 90 V6 truck engine, replacing the Chevrolet 250 in light trucks and 200/229 90 degree V6s in passenger cars (the 200 and 229 were known as the V6-90, both were shortened versions of the Small Block Chevrolet). It is based on the 350 in (5.7 L) Chevrolet small-block V8. The engine first appeared in 1985 with the throttle-body injected LB4 in passenger cars (light trucks and vans had carburetors until 1987). In 1991, the limited-edition GMC Syclone featured a 280 hp and 360 ftlb turbocharged/intercooled LB4 with the first use of multi-port fuel injection on a Vortec V6. The central-port injected L35 (Vin 'W') debuted in 1992 (where the cylinder block was modified - with the incorporation of a balance shaft), with better breathing for 200 hp (150 kW). Another CPI engine, the LF6, joined the rest in 1996, while the LB4 was retired after 1998. In 2002, GM introduced a new multi-port injected LU3 engine, and a LG3 variant appeared soon after. This engines origins date back to 1955, when the original Chevy small-block V-8 was introduced.

Yes, some of the Vortec engines did have the throttle body injection.. read below..

http://en.wikipedia.org/wiki/GM_Vortec_engine

4300
The Vortec 4300 is a 90 V6 truck engine, replacing the Chevrolet 250 in light trucks and 200/229 90 degree V6s in passenger cars (the 200 and 229 were known as the V6-90, both were shortened versions of the Small Block Chevrolet). It is based on the 350 in (5.7 L) Chevrolet small-block V8. The engine first appeared in 1985 with the throttle-body injected LB4 in passenger cars (light trucks and vans had carburetors until 1987). In 1991, the limited-edition GMC Syclone featured a 280 hp and 360 ftlb turbocharged/intercooled LB4 with the first use of multi-port fuel injection on a Vortec V6. The central-port injected L35 (Vin 'W') debuted in 1992 (where the cylinder block was modified - with the incorporation of a balance shaft), with better breathing for 200 hp (150 kW). Another CPI engine, the LF6, joined the rest in 1996, while the LB4 was retired after 1998. In 2002, GM introduced a new multi-port injected LU3 engine, and a LG3 variant appeared soon after. This engines origins date back to 1955, when the original Chevy small-block V-8 was introduced.

The Vortec engines did NOT have a TBI system on them. They used what is commonly called a "Spider" unit, inside the manifold. This unit costs about $300.

Heres The Insider to bring you inside information about Autozone.

First let me state that I have been employed with this company for the over 3 years now. Within that span of time I've had many customers,situations and events arise within the store I work. Let me be the first to tell that Autozone does not always conduct business in professional manner. One of main reason I believe Autozone doesn't conduct itself well is that the fact "Autozone " is in the parts selling business. There not interested in Hiring qualified mechanics or people with extreme parts knowledge. There in the business of Hiring "Sells People", its in Autozones best interest to hire people with minimum parts knowledge, pay them a low wage and expect them to move as much product as possible. Thats why its so hard to get the right part the first time, and any person that has major parts knowledge is not going to work for the wages Autozone has to offer. With that being said ....

Let the Insider be first to tell you Autozone does not offer Quality parts, they can order them. Autozone offers a low quality product with a life time warranty at a low price. We have to remember now that we live in a economy where you really get what you pay for. Within the last 3 years i've replaced the Alternator in my truck twice both times the Alternator went bad it was the Brand New Duralast Gold Series, first one lasted 6 months. Next is my wifes car, i've replace the Rotors 3 Time (3 Times) and the pads 3 times. The Rotors were also the Duralast Series with 2 year warranty I just put the third set on this week both pirior sets lasted no more than 8 months. The Pads were also the Duralast Series both lasting about 8 months. I just now switched over to a different brand pad after not having very good luck with the Duralast Brand. I have to thank my wife for being so patient with me for dealing with Autozone poor quality products, even when you buy there best product its still not that great.

Also over the last 3 years I can not count how many Motors and Transmissions have come back to us because they were a faulty or defective product. With in the last few months Autozone has switch Engine/Transmissin suppliers to different companies becuase this has become such a huge problem. I had a recent customer who is a local mechanic who is being sued by his customer for labor/installation charges for a faulty motor "which was supposed be be brand new " I watched it get order through VDP . This kinda stuff happens all the time

Next Topic WITTGTJDR " What It Takes To Get The Job Done Right " I was reading about a Former Employee that wrote about his Manager threating to write him up for not selling WITTGTJDR, I don't think it was as bad as he made it out to be but I can testify that I have received similar Threats. Heres a great Example I got yelled by my Store Manager for selling Bulb Grease with a Battery, it was not until he stop chewing me out and trying to make me feel like an idiot for selling Bulb Grease with a Battery that I Informed that we were OUT OF STOCK on Battery Terminal Grease and the Battery Terminal Grease and Bulb Grease are the same thing in different package. What the big deal to him was that we did not received Sells Points. Every Autozone Store has sales points so the Corporate Office can see how much and what products are being moved. To get Full points on a Brake Sale you need to sell the customer Brake Pads,Brake Parts Cleaner, Adhesive for the back of the Pads, Slider Pin lube, brake fluid, Hand Cleaner and finally Shop Towels, this is a perfect sale Corporate Autozone World. Its gotten so bad that in my store, before I can even tell or explain to a customer as to why they might need Slider Pin lube, its already scotch taped to the Brake Product. I Can't even grab a Light Bulb off the shelf for a customers without there being a packet of bulb grease in way. I understand the need for these products but Autozone is very Pushy with it comes to WITTGTJDR.

Every Morning each Autozone District has Conference Call. On these morning Calls each store manager is on a voice conference where the District Manager Reviews each store in the district on there Sales,WITTGTJDR and most importantly THE CHECK OUT CHALLENGE. After a Year of Sales Autozone puts together an average for that store, of how much product and which products the corporate office feels we need to focus our sales on.At this point the District Manager will review the sales of the day prior and he'll look and see if there has been sale of brake pads, light bulbs, batteries ECT ... and he can tell if we have sold WITTGTJDR with these Products. If we haven't sold WITTGTJDR with these product is when we get Chewed out. Since your on a Conference Call all Store Managers are listening in while the District Manager Belittles you on the phone for all to hear and then asks you why you can't move as much WITTGTJDR as another store. On our last conference call were told that sales without WITTGTDJR count Against the store, thats another reason Autozone is so Pushy with it.

Customers you need to be Aware of any product that bares the name DURALAST, its just a name to reel you in. Duralast think about the name for just one mintue.
Duralast product aren't much different that the ValueCraft brand that they offer with the only exception that Duralast carries a Life Time Warranty. Unless you buy Duralast Gold just about everything comes Remanufactured from Mexico.

Heres a Useful Tip customers get a Quote from Autzone because Kragen has to beat Autozone prices by 5%, you can get the same product and warranty for a cheaper price.


Hope fully you ALL Read this I've seen many upset people posting about this Company and I've also read a lot of the comments that seem to be left by many Brain Washed Autozone Managers. Its Time to stand up against this Corporate business. Wake Up People .

I hope that you have found this information helpful, if you have any questions or comments please feel free to respond, I have over 3 years of stories and situations that I can refer back too and comment on with the way this company conducts itself.

Heres The Insider to bring you inside information about Autozone.

First let me state that I have been employed with this company for the over 3 years now. Within that span of time I've had many customers,situations and events arise within the store I work. Let me be the first to tell that Autozone does not always conduct business in professional manner. One of main reason I believe Autozone doesn't conduct itself well is that the fact "Autozone " is in the parts selling business. There not interested in Hiring qualified mechanics or people with extreme parts knowledge. There in the business of Hiring "Sells People", its in Autozones best interest to hire people with minimum parts knowledge, pay them a low wage and expect them to move as much product as possible. Thats why its so hard to get the right part the first time, and any person that has major parts knowledge is not going to work for the wages Autozone has to offer. With that being said ....

Let the Insider be first to tell you Autozone does not offer Quality parts, they can order them. Autozone offers a low quality product with a life time warranty at a low price. We have to remember now that we live in a economy where you really get what you pay for. Within the last 3 years i've replaced the Alternator in my truck twice both times the Alternator went bad it was the Brand New Duralast Gold Series, first one lasted 6 months. Next is my wifes car, i've replace the Rotors 3 Time (3 Times) and the pads 3 times. The Rotors were also the Duralast Series with 2 year warranty I just put the third set on this week both pirior sets lasted no more than 8 months. The Pads were also the Duralast Series both lasting about 8 months. I just now switched over to a different brand pad after not having very good luck with the Duralast Brand. I have to thank my wife for being so patient with me for dealing with Autozone poor quality products, even when you buy there best product its still not that great.
Also over the last 3 years I can not count how many Motors and Transmissions have come back to us because they were a faulty or defective product. With in the last few months Autozone has switch Engine/Transmissin suppliers to different companies becuase this has become such a huge problem. I had a recent customer who is a local mechanic who is being sued by his customer for labor/installation charges for a faulty motor "which was supposed be be brand new " I watched it get order through VDP . This kinda stuff happens all the time

Next Topic WITTGTJDR " What It Takes To Get The Job Done Right " I was reading about a Former Employee that wrote about his Manager threating to write him up for not selling WITTGTJDR, I don't think it was as bad as he made it out to be but I can testify that I have received similar Threats. Heres a great Example I got yelled by my Store Manager for selling Bulb Grease with a Battery, it was not until he stop chewing me out and trying to make me feel like an idiot for selling Bulb Grease with a Battery that I Informed that we were OUT OF STOCK on Battery Terminal Grease and the Battery Terminal Grease and Bulb Grease are the same thing in different package. What the big deal to him was that we did not received Sells Points. Every Autozone Store has sales points so the Corporate Office can see how much and what products are being moved. To get Full points on a Brake Sale you need to sell the customer Brake Pads,Brake Parts Cleaner, Adhesive for the back of the Pads, Slider Pin lube, brake fluid, Hand Cleaner and finally Shop Towels, this is a perfect sale Corporate Autozone World. Its gotten so bad that in my store, before I can even tell or explain to a customer as to why they might need Slider Pin lube, its already scotch taped to the Brake Product. I Can't even grab a Light Bulb off the shelf for a customers without there being a packet of bulb grease in way. I understand the need for these products but Autozone is very Pushy with it comes to WITTGTJDR.

Every Morning each Autozone District has Conference Call. On these morning Calls each store manager is on a voice conference where the District Manager Reviews each store in the district on there Sales,WITTGTJDR and most importantly THE CHECK OUT CHALLENGE. After a Year of Sales Autozone puts together an average for that store, of how much product and which products the corporate office feels we need to focus our sales on.At this point the District Manager will review the sales of the day prior and he'll look and see if there has been sale of brake pads, light bulbs, batteries ECT ... and he can tell if we have sold WITTGTJDR with these Products. If we haven't sold WITTGTJDR with these product is when we get Chewed out. Since your on a Conference Call all Store Managers are listening in while the District Manager Belittles you on the phone for all to hear and then asks you why you can't move as much WITTGTJDR as another store. On our last conference call were told that sales without WITTGTDJR count Against the store, thats another reason Autozone is so Pushy with it.

Customers you need to be Aware of any product that bares the name DURALAST, its just a name to reel you in. Duralast think about the name for just one mintue.
Duralast product aren't much different that the ValueCraft brand that they offer with the only exception that Duralast carries a Life Time Warranty. Unless you buy Duralast Gold just about everything comes Remanufactured from Mexico.

Heres a Useful Tip customers get a Quote from Autzone because Kragen has to beat Autozone prices by 5%, you can get the same product and warranty for a cheaper price.


Hope fully you ALL Read this I've seen many upset people posting about this Company and I've also read a lot of the comments that seem to be left by many Brain Washed Autozone Managers. Its Time to stand up against this Corporate business. Wake Up People .

I hope that you have found this information helpful, if you have any questions or comments please feel free to respond, I have over 3 years of stories and situations that I can refer back too and comment on with the way this company conducts itself.

He probably took the "I will take care of you on Monday" as a threat. You state you felt threatened. The same could be said of him. It doesn't make it right.

He probably took the "I will take care of you on Monday" as a threat. You state you felt threatened. The same could be said of him. It doesn't make it right.

He probably took the "I will take care of you on Monday" as a threat. You state you felt threatened. The same could be said of him. It doesn't make it right.

He probably took the "I will take care of you on Monday" as a threat. You state you felt threatened. The same could be said of him. It doesn't make it right.