• Report: #799138
Complaint Review:


  • Submitted: Thu, November 17, 2011
  • Updated: Thu, November 17, 2011

  • Reported By: Patrick Kelly — Pittsburgh Pennsylvania United States of America
Corporate: Redwood Shores, CA Internet United States of America

AVANGATE BV AMSTELVEEN Charging for Services not contracted for using Credit Card information never provided to them. Amsterdam, Internet

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I received an alert message from my credit card company that turned out not to involve this company. However, in reviewing my statements I discovered I was being charged for updates for a software package that I never heard of. I called Avangate to discuss the matter and basically was told they are a third party providing the update service. The program supposedly provides driver updates and they charge $9.95 per month and also I have being charged since last December(Shame on Me).

I have never heard of the software program nor would I, as an individual user ever pay a monthly fee for driver updates.

In my discussion with Avangate, I told them I have every email I received since )1/01/2011. The person I spoke with told me that they have proof that they sent me emails but did not offer to provide me with this information.

I believe this is fraud and am also going to report this company to my states Attorney General.

They would not refund the fraudulent fees that I paid.

This report was posted on Ripoff Report on 11/17/2011 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/avangate-bv-amstelveen/internet/avangate-bv-amstelveen-charging-for-services-not-contracted-for-using-credit-card-informa-799138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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