• Report: #1175036
Complaint Review:

Avangate

  • Submitted: Sun, September 07, 2014
  • Updated: Sun, September 07, 2014

  • Reported By: gailfriend — Falls Church Virginia
Avangate
Internet USA

Avangate Slim Drivers Bait and Swtich Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I foolishly agreed to buy the Avangate "upgrade" on my Slim Drivers  program.   After much discussion and difficult to understand personnel, I finally agreed to let them do a diagnostic remotely and I bought the services for $199.99.  I told them I could not afford that.  They told me not to worry, I would not be charged until the 30 day grace period was over.

After being on the phone for the better part of an hour and half, my computer was "fixed".  I think it does perform better, but I have to wait and see. 

I looked at my bank account on line that night after our conversations (numerous) and found they had charged my account the full amount.  When I called to complain that this was not the agreement, the best they could offer was reducing the price by $100.  A lot of the problems stemmed from the language barrier and poor customer interface - techs were arrogant when i asked questions so I should have known I guess.  

I am stuck with this now and can only hope that my computer improves.  So far it seems to have, I don't know. Please beware when dealing with these people.

 


This report was posted on Ripoff Report on 09/07/2014 07:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/avangate/internet/avangate-slim-drivers-bait-and-swtich-internet-1175036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Avangate

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X