• Report: #1149046
Complaint Review:


  • Submitted: Thu, May 22, 2014
  • Updated: Thu, May 22, 2014

  • Reported By: scott — Alabama
Internet USA

avanquest checksoft product does not work and lousy customer service - double charge credit card Internet

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Purchased product online only to find the product did not work.  Called support and transferred multiple times. Called support and was told I needed to pay extra to get the telephone  support. Requested refund and was sent a 3 page form for refund. Was told the refund would take at least 30 days. Credit card was charged double the amount of original purchase. Will be filing fraud claim on credit card due to concern of non-legit business

This report was posted on Ripoff Report on 05/22/2014 10:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/avanquest/internet/avanquest-checksoft-product-does-not-work-and-lousy-customer-service-double-charge-cred-1149046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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