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Report: #1402557

Complaint Review: Avanti skin care - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Linda Bruno — Highgate Center Vermont USA
  • Author Confirmed What's this?
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  • Avanti skin care Nationwide USA

Avanti skin care Do not do any business with Avanti skin care products! All advertisements read you will have a 14 day free trial and after using our product for 14 days if you are not completely satisfied with the product all you need to do is call us and we will not send you any further orders and you will not be charged any additional fees. Nationwide

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Do not do any business with Avanti skin care products! All advertisements read you will have a 14 day free trial and after using our product for 14 days if you are not completely satisfied with the product all you need to do is call us and we will not send you any further orders and you will not be charged any additional fees. I woke up to find out 10 days after I received their products that they had charged me almost $200 for the " 14 day free trial" I called immediately and told them I did not like their products and did not understand why they had charged me for a product that I had only had for 10 days. They then tell me in the fine print it is a 14 day trial from the day you order from them. How can you have a 14 day free trial of the product if you do not possess the product for 14 days. I also clarified on the day I placed the order and the customer service representative reiterated that "yes if you are not completely satisfied all you have to do is call after you have USED the product for 14 days. I have called this company in the past 24 hours 3 times. Have spoken to 3 different representatives and have received 3 different responses all giving me different dates of my order. I filled a dispute at my bank today and called them tonight. I asked if the calls are recorded and they said yes. I said good I will have my bank request the phone recordings as well. I was told by the supervisor that it did not matter what the representatives said to me all that mattered was what was in the fine print of their service agreement. Se also said others have tried to dispute this and even contacted the better business bureau and failed. So please do not do any business with this people. And please share so no one else falls prey to this unethical company!!!

 

 

Avanti skin care Do not do any business with Avanti skin care products! All advertisements read you will have a 14 day free trial and after using our product for 14 days if you are not completely satisfied with the product all you need to do is call us and we will not send you any further orders and you will not be charged any additional fees. I woke up to find out 10 days after I received their products that they had charged me almost $200 for the " 14 day free trial" I called immediately and told them I did not like their products and did not understand why they had charged me for a product that I had only had for 10 days. They then tell me in the fine print it is a 14 day trial from the day you order from them. How can you have a 14 day free trial of the product if you do not possess the product for 14 days. I also clarified on the day I placed the order and the customer service representative reiterated that "yes if you are not completely satisfied all you have to do is call after you have USED the product for 14 days. I have called this company in the past 24 hours 3 times. Have spoken to 3 different representatives and have received 3 different responses all giving me different dates of my order. I filled a dispute at my bank today and called them tonight. I asked if the calls are recorded and they said yes. I said good I will have my bank request the phone recordings as well. I was told by the supervisor that it did not matter what the representatives said to me all that mattered was what was in the fine print of their service agreement. Se also said others have tried to dispute this and even contacted the better business bureau and failed. So please do not do any business with this people. And please share so no one else falls prey to this unethical company!!! Nationwide

 

This report was posted on Ripoff Report on 09/26/2017 04:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avanti-skin-care/nationwide/avanti-skin-care-do-not-do-any-business-with-avanti-skin-care-products-all-advertisement-1402557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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