Complaint Review: Avanti - Buffalo New York
- Avanti 1607 Bailey Ave Buffalo, New York United States
- Phone: 9257529711
- Web: skin@avantirenewal.com
- Category: Beauty Products
Avanti I tried a free trial of their eye and face cream. I wasnt aware it was a subscription. I cancelled but received products anyway and they wont take them back or refund me. Buffalo New York
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I tried the free trial of Avanti eye and skin cream. I didn't see where I was enrolling in a subscription where the send out products and charge you 92.00. A few weeks later, i recieved an email stating I would be shipping out my products and they'd charge me when they went out. I called them and said i wasn't interested and please cancel. She offered me many discounts to keep it and I said no. She finally cancelled my subscription and gave me cancellation numbers for both. That was Nov 2 2017. On Nov 4 2017, i received both in mail. I called and explained situation to customer service. She said it was too late and I had to keep them. I told her I was told it was cancelled out and I wasn't supposed to have gotten any more. She said they do not take back products and do not refund. It's discouraging when people dont matter, only money.
This report was posted on Ripoff Report on 11/04/2017 04:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avanti/buffalo-new-york-14212/avanti-i-tried-a-free-trial-of-their-eye-and-face-cream-i-wasnt-aware-it-was-a-subscript-1410390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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