• Report: #711418
Complaint Review:

Avenue Auto

  • Submitted: Tue, March 29, 2011
  • Updated: Tue, March 29, 2011

  • Reported By: Jennifer — Mulliken Michigan United States of America
Avenue Auto
2703 W Michigan Ave Jackson, Michigan United States of America

Avenue Auto Bad business...deceptive practices Jackson, Michigan

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

My husband totalled his vehicle and our credit was pretty shotty so we had to go through dealers that specialize in that kind of credit, so we were at their mercy.  We applied and were told we were approved for a specific loan with specific criteria, but when my husband called they gave him a different amount and different criteria. 

When I called they said we could look for a vehicle anywhere and they would buy it from that dealer or wherever. When we finally found a vehicle (for less than we thought we would pay), the dealer who had the truck said they would work with Avenue Auto and make the deal go through. 

The Ohio dealer lowered the price by another $900, then Avenue Auto tacked on another $2600 to that price and tried to sell it to us.  I guess they didn't realize we had been talking to the dealer in Ohio the whole time.  Avenue Auto said they had to make more than $500 on the deal.  I thought that any sale was better than no sale. 

We tried to get them to come down in price, but they wouldn't.  They said the bank set the terms and that this is what it would be.  I contacted the bank (Westlake Financial) and they indicated that they don't set any terms, that the dealer is in complete control of the terms and the amounts and can change them to whatever they want in order to increase their profit! They just "buy the contract" from the dealer and collect on it.

When I told this to the dealer, he didn't know what to say and couldn't beleive I contacted the bank.  We didn't take the deal and found a great dealer in Madison Heights who was completeley honest and open from the start and got us financed (with an actual bank with no preset limits or stipulations) and in a bigger and better vehicle for the same amount of money.

Avenue Auto and Westlake Financial should review their practices.

This report was posted on Ripoff Report on 03/29/2011 08:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/avenue-auto/jackson-michigan-49202/avenue-auto-bad-businessdeceptive-practices-jackson-michigan-711418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Avenue Auto

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?