• Report: #1113536

Complaint Review: AVG-2014 Antivirus software

  • Submitted: Tue, January 07, 2014
  • Updated: Tue, January 07, 2014

  • Reported By: Spanishmain — Mohave Valley Arizona
AVG-2014 Antivirus software
Internet USA

AVG-2014 Antivirus software Totally HIJACKED MY COMPUTER, Nothing now works, 2 days still can't get it to run, No Internet ect.. Internet

*Consumer Comment: Which AVG are you talking?

*Consumer Comment: Not AVG

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 I down loaded AV-2014 from a link on the KIM Kamando show home page. After it loaded and listed hundreds of problems

I clicked to run its "FIX Problems'. After it was done running NOTHING would work or run.


I then tried to run the uninstall , it would not run. After about 5 tries it seemed to work but the software was still listed.

I  tried to unstall it again but an error said it wasn't there, though it was still listed as there.

CPU is running 100% which means nothing will run, and I can't find why its running at 100%, no control.

NORTON 360 which I already had will not run or work now.

'Internet explorer' will not run, "Uninstall programs" will not run, system utilties will not change anything, MSCONFIG will not run or change anything.

2 days later now and still can't get it fixed.



This report was posted on Ripoff Report on 01/07/2014 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/avg-2014-antivirus-software/internet/avg-2014-antivirus-software-totally-hijacked-my-computer-nothing-now-works-2-days-still-1113536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Which AVG are you talking?

AUTHOR: MochaG - ()

I am using AVG 2014 as well and never had the problem. Where did you download the software from? Did you download it from their official site? If not, then your complaint is invalid. There is never be "Fix problem" link. If you click on that link, you downloaded something else!!! If you do not even know what you install, you should read more when you click on anything!

Also, which version did you download? Free or paid? If paid, you would be given a trail time period when you do not pay for it.

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#2 Consumer Comment


AUTHOR: TeeJay - ()

I checked the website you mentioned, and the "advertisement" links for AVG are fake.  It takes you to a different product than AVG.  The product you downloaded and installed is actually a virus itself, and is probably trying to either steal your data or use your computer to send spam emails.

I have been in the computer busines for 20+ years and have used AVG (the real product) for many years and it works great.  You were duped into downloading a similar looking fake product.  You will now most likely have to get your computer reformatted to fix the virus.

Finally, if you already had Norton 360, why did you download another antivirus program?  You cannot run 2 antivirus programs at the same time.  It causes conflicts and will crash your computer.  So this is not a ripoff with AVG, but you simply got caught up in a fake program.  

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