Report: #1311887

Complaint Review: AVG AntiVirus

  • Submitted: Fri, June 17, 2016
  • Updated: Fri, June 17, 2016
  • Reported By: TMJones — Sandia Park New Mexico United States of America
  • AVG AntiVirus

    Internet
    USA

AVG AntiVirus techs unable to fix computer but won't refund my money Internet

Show customers why they should trust your business over your competitors...

My AVG sotware stopping working and i called AVG support.  i paid $119 for a one time fix, 8 hours later they had removed their software but did not reinstall it.  I called, spoke with two techs who refused to refund my money even though they acknowledge that the computer was not fixed. They sent my call to a refund specialist who told me that i could not expect a refund for 7-10 days and that someone would call me in that time.  This is a really lousy service, the software does not work and the company is not able to fix their product.  They are quick to take your money - RANSOMWARE as another complaint has accurately called it -- but want you to wait 7-10 days for a refund.  Whatever you do, DO NOT buy this product or service.  It is a total scam. 

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This report was posted on Ripoff Report on 06/17/2016 06:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/avg-antivirus/internet/avg-antivirus-techs-unable-to-fix-computer-but-wont-refund-my-money-internet-1311887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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