Complaint Review: Avis Car Rental - Nationwide
- Avis Car Rental Nationwide USA
- Phone: (800) 352-7900
- Web: avis.com
- Category: Local Transportation
Avis Car Rental Avis Loss Waiver Collision Added to Agreement Santa Ana Nationwide
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Beware of Avis changing your insurance selections from what you filled out online to what appears when you arrive at the counter. I completed an online request form to rent a vehicle and declined the Loss Damage Waiver (LDW) coverage. The reservation was a prepaid rate and Avis even sent back a confirmation indicating that the LDW was waived. When I got to the counter they pulled up my reservation and asked that I initial several screens. Absolutely my mistake for assuming that what was requested online and confirmed would be the same information presented. The coverage was an additional $100 on top of a $215 rental. When I contacted Avis customer service their response was basically, you should have read the contract before you signed it.
This report was posted on Ripoff Report on 03/18/2015 01:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avis-car-rental/nationwide/avis-car-rental-avis-loss-waiver-collision-added-to-agreement-santa-ana-nationwide-1216642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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