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Report: #1082643

Complaint Review: Babbel - Berlin, Select State/Province

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  • Reported By: krebshack — Portland Oregon
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  • Babbel Großbeerenstraße 81, 10963 Berlin, , Select State/Province Germany

Babbel Deceptive Billing Practices Berlin Germany

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I noticed that Babbel billed my account, they automatically renewed my subscription, two days after they withdrew their payment. I didn't want this to happen and I got in touch with Babbel. I explained that I was happy to pay for the two days but I didn't want to pay for the remaining three months. I think their response could be summarized as "tough luck."

I had actually gone through the same situation with (((competitor's name redacted))) a few days earlier and the difference was night and night. (((redacted))) refunded my money, all of it, no problems. I'd recommend (((redacted))) to anyone after something like that because they do show some empathy for their customers. Not Babbel. It's surprising they aren't Americans given that their attitude is "I got mine - screw you."

 

This report was posted on Ripoff Report on 09/08/2013 12:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/babbel/berlin-select-stateprovince/babbel-deceptive-billing-practices-berlin-germany-1082643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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