Report: #1020380

Complaint Review: backgroundfee.com

  • Submitted: Tue, February 26, 2013
  • Updated: Tue, February 26, 2013
  • Reported By: grace — GASTONIA North Carolina United States of America
  • backgroundfee.com

    Internet
    United States of America

backgroundfee.com credit card prosseing company for vechiel ect reports charge $19.95 fee taken out of my debit card account on Dec.17th 2013 without premission Internet

*REBUTTAL Owner of company: Backgroundfee.com - Refund

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on Dec.17,13 I  tryed to get a vehicle report for $1.00 from backgroundfee.com with my bank visa debit

 card. The next day I look @ my bank statement on line backgroundfee. had took $ 1.00 plus $19.95 from my account, I call them Dec.18th and cancell they gave me numbers off the change for conformation saying the money had been placed back into my account but not have been done by them til this day.I have called and e-mail josh@myinfobill.com so many times today is Feb,26, they still not have given my money back into my account.I have proof of chat line chats I have all copys of e-mail sent to Mr.Josh, this company is a rip off too all people trying to live from day to day and too this day I have not still got a vehicle report of no kind or my money back  Please tell me what can be done about this, Thank you very much
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This report was posted on Ripoff Report on 02/26/2013 07:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/backgroundfeecom/internet/backgroundfeecom-credit-card-prosseing-company-for-vechiel-ect-reports-charge-1995-fee-1020380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Backgroundfee.com - Refund

AUTHOR: JoshCustomerService - (USA)

Dear Grace,

We think there might have been some misunderstanding. We suggest you to simply send an email at manager@backgroundfee.com for a quick refund. We would like to help you in getting your refund and resolve this issue asap.

Thanks
Customer Support
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