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Report: #1354304

Complaint Review: Backstreet Survaillance - Salt Lake City Utah

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  • Reported By: Cano — Belton Texas USA
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  • Backstreet Survaillance 390 West Ironwood Drive Salt Lake City, Utah USA

Backstreet Survaillance Video storage capability taken away Salt Lake City Utah

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Backstreet Survaillance offered lifetime 3-day cloud storage at the time I purchased video cameras from them. I know have to pay $3.99 per camera for the service. Backstreet offered me $100 for the inconvenience and the cloud storage provider, Angelcam, offered a 20 percent discount for their services.

I would not have purchased the equipment if I knew I would somehow lose a service that was advertized as a free lifetime service. They do not want to refund me for the purchase, which I think is a resonable settlement in this case. I will continue to pursue them until this is resolved. Utah Comsumer Protection Agency and small claims court will hopefully do the trick since they seem so reluctant in addressing the issue.

 

This report was posted on Ripoff Report on 02/06/2017 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/backstreet-survaillance/salt-lake-city-utah-84115/backstreet-survaillance-video-storage-capability-taken-away-salt-lake-city-utah-1354304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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