Complaint Review: AccessoryCircut.com - Internet
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- Author Not Confirmed
- AccessoryCircut.com Internet United States of America
- Phone:
- Web: AccessoryCircut.com
- Category: Bait-and-Switch
AccessoryCircut.com Don't waste your time. Internet
*Author of original report: AccessoryCircut.com "customer service"
*UPDATE Employee: client concerns
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After my first negative review on PriceGrabber about this company, I received an e-mail from AccessoryCircut.com "customer service" saying that since my first order was out of stock, a replacement order of a Canon Speedlite 270-EX Electronic Flash would be made available to me for the same price, if I agreed.
I agreed, and after more than five weeks, several e-mails and three telephone calls, the replacement flash still had not arrived. I found out yesterday that the replacement order had never been sent because I had not deleted my first review.
I was never told that as a condition of receiving my second order, after not receiving the first order, was that I remove my review about the first order. I won't do that.
I have never been jacked around so much in all of my on-line bidding and buying over the last 12 years as I have been with this company.
I have over 460 items reviewed on eBay and 79 on Amazon, just to list two websites, so I have dealt with many on-line sellers..
This report was posted on Ripoff Report on 10/29/2009 06:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/accessorycircutcom/internet/accessorycircutcom-dont-waste-your-time-internet-516690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
AccessoryCircut.com "customer service"
AUTHOR: David - (USA)
SUBMITTED: Wednesday, December 02, 2009
I read the answer from accessorycircut.com and am simply amazed.
After an extra month of trying to get what they had promised me, a Canon Speedlite 270-EX Electronic Flash, as a replacement, and four e-mails, and four answers, I thought that I would finally get my replacement order.
I never did, so I gave up. I never at any time canceled the order, but finally after three more weeks, and three more e-mails about the item, and being constantly told it was in processing, I gave up trying to contact them anymore.
They ignored my last two e-mails that I sent about receiving the Canon Speedlite 270-EX Electronic Flash that they had promised me.
#1 UPDATE Employee
client concerns
AUTHOR: ACCESSORYCIRCUT - (USA)
SUBMITTED: Wednesday, December 02, 2009
Thank you for contacting us. As per our records we cancelled your order upon your request. If you are still interested in the product or would like me to find something comparable, please feel free to call me at 866-475-9740 ext 301. We apologize for the inconvenience this has caused you. We process over 100,000 orders each week through our facilities and over 99.7% of these orders arrive on time and exceed our customers expectations. Unfortunately a few times each week our performance or product falls short of our customers expectations
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