• Report: #564022
Complaint Review:

Baja South LLC

  • Submitted: Wed, February 03, 2010
  • Updated: Thu, June 10, 2010

  • Reported By: small45 — Merrick New York USA
Baja South LLC
Internet United States of America

Baja South LLC bajapharmacy.com, Baja Pharmacy Shut Down For Breaking the Law, Internet

*Consumer Comment: Baja Pharmacy

*Author of original report: BUYERS - Use Common Sense - Baja South LLC bajapharmacy.com

*REBUTTAL Owner of company: Baja Pharmacy is a legit legal Mexican S.A. de .C.V

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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Baja Pharmacy took my order on Jan 25 2010.  I paid by credit card so I could recover my money if there was a problem.  On Feb 1 I emailed Baja Pharmacy to ask when the order shipped.  They don't answer their emails (or their phones).  I wrote a followup email threatening to file a dispute with my credit card company if they don't answer my email.  I got a call within 10 minutes, so apparently they read their email, they just don't answer.  They said they were canceling my order because I was "too much trouble".  THEY HADN'T SHIPPED THE ORDER after 8 days.  They blamed Mexican Holidays. 

I filed a complaint with the FDA, and with http://www.legitscript.com/  LegitScript, a pharmaceutical watchdog site, had bajapharmacy.com shut down within a few hours.  So they were right about me being too much trouble, but I wouldn't have been any trouble if they had shipped authentic medication within a day or two of my order.

They were worse than dope dealers.  At least a dope dealer gives you actual product for your money, and they deliver immediately, answer their phone, etc.

Look for bajapharmacy.com to resurface.  Report them to http://www.legitscript.com/
Keep them off the internet.

This report was posted on Ripoff Report on 02/03/2010 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/baja-south-llc/internet/baja-south-llc-bajapharmacycom-baja-pharmacy-shut-down-for-breaking-the-law-internet-564022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Baja Pharmacy

AUTHOR: Mountain Bike babe - (United States of America)

I placed an order with Baja Pharmacy because the antibiotic I needed was not available in the US without the US pharmacies being forced to order a very large number of expensive pills and they had no one else to sell them to. That means I would have to order 100 pills and use only 6 of them and 6 pills alone costs $150.00!

I placed an order and because they did not have the item in stock my item shipped out about ten days after I ordered. It took 10 days for my item to arrive registered mail as I was promised. No one stocks this item because its not commonly needed, especially in the US. I waited a total of about 20 days.

I easily could have gotten mad at the pharmacy or thought they were ripping me off, threatened them and filed a complaint with the FDA, webhost, etc. when my order did not go out as soon as I was originally told. When it was not shipped I did not bother contacting Baja Pharmacy because common sense told me it was not in stock, so I patiently waited. They also could have been on a holiday but I didn't worry about it.

It is also legal to import prescription drugs into the US for personal use. I spoke to the pharmacist and he is a real pharmacist and a reasonable person.

I am reading these comments by this poster and I see someone who has an inability to control his impulses and anger. I don't understand these people who expect instant gratification, that's a lack of control; like gambling, looking at porn, shopping, playing video games for hours a day or lashing out at others. He has no ability to listen or believe that the pharmacy was closed and they answered his email the day they reopened. If anyone reads Dr Amen's books on brain dysfunction you will see this type of behavior clearly explained and what causes it.

Baja Pharmacy also rightfully declined to process his order after being threatened and refunded his money. That is what all intelligent business people would do, refuse to have further dealings with the irrational individual. There is no winning when you encounter someone like this.

FDA complaints, and other complaints.... any reasonable person who looks into this will realize the pharmacy did nothing wrong other than not be open every day and give instant gratification. He states, "he wanted his prescription shipped in one or two days." I guess he has never lived in or visited a third world country; they actually take time off and close their doors. If you need instant service go to the US 24 hour a day pharmacy and you'll get instant service! They never close.

The amazing thing is this poster thinks he is right when in fact he is unreasonable in his expectations. He is also nasty saying the pharmacy is worse than a drug dealer and claiming they break the law. Obviously not true.

I think this is a great pharmacy and I recommend them to everyone. Crap complaints like this should not be allowed to be posted on this website, this complaint is clearly designed to hurt the pharmacy financially. Even having this post up sheds false light on them and is slanderous despite the rebuttal option. Negativity is negatvity, some people will not bother to read any of it they will just see the headlines.
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#2 Author of original report

BUYERS - Use Common Sense - Baja South LLC bajapharmacy.com

AUTHOR: small45 - (USA)

I'll respond paragraph by paragraph.  Read my buyer's cautions.

Paragraph 1.  Blah, blah, blah.  This is a bunch of dates and a rehash of some of what happened.  The bottom line is he really pissed me off.  Yes, I got my money back.

Paragraph 2.
I don't know what's legal in Mexico, but it's not legal in the US to ship prescription drugs into the country without a prescription.  Other Mexican pharmacies who are online have refused to ship to me, telling me they take orders that can be picked up in Mexico.  I don't care if it's legal, else I wouldn't have placed the order.  But I did expect my order to be dealt with professionally and in a businesslike manner.  This incudes prompt shipment.  I was furious when I found out the order hadn't been shipped after 9 days.  It should have been handled differently if there was some problem filling the order right away.

Paragraph 3
He's right, I wanted CFC inhalers.  They are illegal in the US, but to asthma sufferers they are the old inhaler that works instead of the new inhalers that don't work.  But the onus for shipping banned products into the US should be on the commercial dealer who puts up a web site to sell to desperate addicts who want to breathe several times a minute.  Which leads to ...

Paragraph 4
I may indeed be an addict, or a communist.  But I have been selling on the internet for over 10 years and you won't find complaints about me on the net or anywhere else.  I know how to take care of people and take care of business.  I'm the customer here.  The Baja guy forgets that.  I can be anything I want.  I paid my money and I want my order processed.  You have to do that for communists who have ordered goods from you.

CAUTION:  Use your head!

1.  If this is a place you want to deal with ask yourself, "Why is small45 so pissed".  I'm pretty demanding, but I've had bad transactions in the past and not gone after anyone.  It's not worth it.  I've refunded people's money when I knew they were screwing me.  It's not worth it.  But this is different.  I've never ordered medications on line or from out the country before, and I was nervous.  I saw other complaints about them.  I need the inhalers or I don't breathe well.  He knows that.  The dope dealer anlogy was right on, even if he is doing nothing illegal, because he feeds off our needs, the needs of the sick, who, to save a little money, or to get an effective medication that's been banned by the FDA, will reach out Mexico, and hope they don't get some sleazebag who doesn't care that they need medication, and charges 3 times what other Mexican pharmacies charge, but who won't ship to the US.  This is what he counts on and why it's so enraging when he treats us like crap & doesn't ship for 9 days. 

2.  If he's so legit why has GoDaddy.com shut down his internet account.  If he's so legit why has Getpayfast responed to his bad revue of them
"we refunded his transactions the very next day having deemed his business ILLEGAL PHARMACY SALES located in the country of Mexico."

Lastly, regarding Shane's "watch out for George he may be an addict" remark.  Ouch.  You really know how to hurt a guy.  Although I was more miffed by your providing my name and residence.  Buyers take note - you could wind up being outed on the internet, having your name & town provided.  He did that in another post, putting a picture of an envelope with someone's name & address.  But I can take it because I'm the wronged party hereAll you had to do was ship the order.  So you can call me any name you want, but the names I will call you be called into the FDA, and professional organizations that have the ability to shut you down.  And it especially galls me that you view as an unsavory person and give my name and address.  You're a cancer on the internet, and you need to be cut out and discarded in the trash.
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#3 REBUTTAL Owner of company

Baja Pharmacy is a legit legal Mexican S.A. de .C.V

AUTHOR: Baja Pharmacy - (United States of America)

What George Tenenbaum of Merrick NY says is correct we did take an order form him on Jan 25 th 2010 via credit card. He also did write us via email on Feb 1st we where not opened due to a national holiday..  He did write up a follow up email on Feb 2nd and we did respond within 10 mins we were open that day.. Yes we did cancel his order and refund his money..

We are a legit legal Mexico corporation we do not sell controlled substances or any products that require a prescription in Mexico.. We are not Dope dealers and do not scam people.

George never spent any actual money his order was refunded he is just bitter we will not ship CFC free inhalers to him due to his profane nature.

Also it looks like George from his report may deal with "Dope dealers" often watch out for George he may be an addict.

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