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Report: #106428

Complaint Review: Bally Total Fitness - Phoenix Arizona

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  • Reported By: Phoenix Arizona
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  • Bally Total Fitness 12235 N Cave Creek Rd Phoenix, Arizona U.S.A.

Bally Total Fitness ripoff Not honoring terms of my contract, membership cancelled without my permission Phoenix Arizona

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On May 8th of this year I joined Bally Total Fitness, Cactus and Cave Creek, under what I was told was a promotion they had going at that time. The terms were: no contract, $20.00/month (month-to-month), no down payment.

I went to workout yesterday, 8/30/2004, and was told that my membership was cancelled, and that whatever dues I had paid were being refunded. They said this was done because the employee who signed me up did something improper (I was also told that he was no longer with the company). I had no knowledge of this.

Now Bally's does not want to honor the original terms they offered me, but rather they want me to sign up again, make a $100.00 down payment, and pay $26.00/month for the first year. According to the staff who discussed this with me, after the first year the monthly dues will go up to $35.00/month for years 2-3, and then down to $17.00/month ad infinitum (subject to inflation, of course).

What I don't understand is this, namely how is any of this my fault? I feel like I'm being punished for their employee's mistake. I just want them to reinstate me at the terms they offered up front--instead of the hassle I'm having to go through now.

Chad
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 08/31/2004 08:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bally-total-fitness/phoenix-arizona-85022/bally-total-fitness-ripoff-not-honoring-terms-of-my-contract-membership-cancelled-without-106428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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