Report: #1341568

Complaint Review: Balsam Hill - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Mon, December 05, 2016
Updated: Mon, December 05, 2016
Reported By: GSP — Chicago Illinois USA

Author Not Confirmed

Why?

Balsam Hill Nationwide USA

Phone: 888-552-2572
Web: balsamhill.com
Category: Furniture & Furnishings

Balsam Hill admitted defective $800 Christmas tree but refused to send new tree Nationwide

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I bought a Christmas tree on sale for $850. It was delivered late and was defective. I was on the phone over an hour and emailed 9 photos of the defective tree, which they finally admitted at the end of the hour was defective. I requested a replacement tree be sent for our Christmas celebration on Friday. My husband is disabled and I can't lift the tree to take downstairs and outside for Fed Ex to send back. The tree weighs over 80 pounds and we cannot lift it down the stairs. We have to hire others to lift the boxes into the house and assemble the tree

So we are celebrating Christmas Friday with a defective $850 tree.

This report was posted on Ripoff Report on 12/05/2016 06:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/balsam-hill/nationwide/balsam-hill-admitted-defective-800-christmas-tree-but-refused-to-send-new-tree-nationwid-1341568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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