• Report: #741356
Complaint Review:

Banana Republic Credit Card Services

  • Submitted: Thu, June 16, 2011
  • Updated: Thu, June 16, 2011

  • Reported By: Linda — Honolulu Hawaii United States of America
Banana Republic Credit Card Services
Orlando, Florida United States of America

Banana Republic Credit Card Services GEMB False Charges on Credit Card Orlando, Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I can't even begin to express my frustration.  My then 18 year daughter opened a Banana Republic Credit Card in late 2010.  She made a few purchases and then we paid off her card.  Four months later we received a bill saying we owed $118 for a $19.00 charge made at Old Navy.  The $118 included late charges.  We tried to dispute to no avail.  Finally, in May of this year, my daughter and I paid off the bill of $188.00 (we overpaid just to make sure no hidden charges). 

Well today we received a bill from Banana Republic and the statement reflected that they credited the $188 dollars and then turned around and charged it as purchases so in essence reversed the payment into purchases and added late fees and are now saying we owe $227.00. 

This is making me really upset to the point of crying because (1) we don't owe them the money and (2) they are continuing to ruin my daughter's credit report with these charges.

We can't talk to no one because they are unhelpful. I have all the documentation that we paid them.

Please from our opinion and belief, this company is so wrong and needs to correct this situation immediately as my daughter is only 18 and I have taught her to make sure her credit is always stellar.

This report was posted on Ripoff Report on 06/16/2011 12:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/banana-republic-credit-card-services/orlando-florida-32896/banana-republic-credit-card-services-gemb-false-charges-on-credit-card-orlando-florida-741356. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Banana Republic Credit Card Services

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?