• Report: #1043963
Complaint Review:

Banderas Bay Video

  • Submitted: Wed, April 17, 2013
  • Updated: Wed, April 17, 2013

  • Reported By: Zipliners — Sherwood Park Alberta
Banderas Bay Video
Faro #517 Villas Del Puerto Internet United States of America

Banderas Bay Video Crapy - Amature - Terrible Photos Puerto Vallarta, Internet

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My family and I went Zipling at Mundo Nogalito Eco Adventure Park for the day and Banderas Bay Video took photos of all us during this time.  Banderas Bay Video approached us and to buy the photos unseen.

On there WebSite: "Banderas Bay Video, is a company committed to offer service and quality, covering our main clients - tourists - necessities and the companies that help make possible this great work that we proudly stand for.  Through this time we have developed a fist level structure and standards for the satisfaction both parts"

Well that is as far from the truth as possible!!  Firstly we didn't receive our photos before leaving as promised, then after getting home and several e-mails later we recieved them for an extra cost of $20 US dollars.

Once downloaded and viewed them only to notice that the photographer had something on the lens of the camera which then appeared in 300 of 432 - please note some more obvious than others but none the less these are supposed to be professional!!. [continued below]....

After several e-mails back and forth - I requested some reimbursement and was told "they can't give a refund since the photos were well taken"  Sure they were well taken but with a black thing in almost every picture! I didn't even ask for all of my money back as there are some good photos - I was trying to be reasonable.

This report was posted on Ripoff Report on 04/17/2013 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/banderas-bay-video/internet/banderas-bay-video-crapy-amature-terrible-photos-puerto-vallarta-internet-1043963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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