Complaint Review: Banfield Pet Hospital
- Banfield Pet Hospital
2840 W. Chandler Blvd.
United States of America
- Phone: 480-814-7636
- Category: Veterinarian Services
Banfield Pet Hospital I CANCELED MY PLAN AFTER MY YEAR BUT BANFIELD KEEPS CHARGING MY CREDIT CARD ALSO CALLING & HARRASSING ME Chandler, Arizona
*Author of original report: Banfield Pet Hospital Rip-off Big time....
*Author of original report: Banfield Scam
*Consumer Comment: Completely agree - shady business practices
*UPDATE Employee: A Note from Banfield
*Consumer Comment: Go to your bank and change your credit card, that'll put an end to this scam quickly
*Consumer Comment: Banfield
MY CAT WAS HAVING SOME ISSUES SO I ASKED WHAT IT WOULD COST FOR BLOOD WORK AND XRAYS THEY QUOTED MY THIS EXTREMELY HIGH PRICE... MIND YOU I SHOULD BE GETTING A DISCOUNT BECAUSE I'M PAYING THEM A MONTHLY FEE OF LIKE $70 SOMETHING DOLLARS A MONTH... SO I DECIDED TO CALL A LOCAL VET CLOSE TO MY HOME JUST DOWN THE STREET FROM BANFIELD, HE WAS ONE THIRD OF BANFIELDS PRICE... OMG!! WHAT A RIPOFF...
I CALLED BANFIELD AT 1-888-649-2716 AND SPOKE WITH A WOMEN IN CANCELLATION AND SHE SAID SHE COULDN'T CANCEL THEM BECAUSE THEY WERE STILL AT THE PET HOSPITAL... I WENT OVER PICKED UP MY ANIMALS IMMEDIATELY... I THEN CALLED BACK TO CANCEL THE APPOINTMENT SPOKE WITH TRAVIS... HE GAVE ME A CANCELLATION #101727000290, I ASKED IF I NEEDED ONE FOR EACH ANIMAL HE SAID NO I ONLY NEEDED ONE NUMBER FOR ALL THREE ANIMALS....
BANFIELD CHARGED MY CREDIT CARD ON MARCH 19, 2011 KNOWING THE PLAN WAS CANCELED... I DISPUTED IT WITH MY CREDIT CARD COMPANY.... BANFIELD CREDITED MY ACCOUNT...
WOULD YOU BELIEVE BANFIELD CHARGED MY CREDIT CARD IN APRIL AGAIN... I NOW HAVE IT IN DISPUTE WITH M&I AGAIN... NOT SURE IF I'LL GET THAT MONEY BACK... BUT I CANCELED MY CARD SO THEY COULDN'T DO IT AGAIN...
BANFIELD MUST HAVE TRIED TO CHARGE MY CREDIT CARD AGAIN BUT IT WAS CANCELED SO THEY'RE UPSET... A DON FROM THEIR CANCELLATION DEPARTMENT CALLED TO HARASS ME AND THREATENING ME THAT IF I DON'T PAY HE'S GOING TO SEND ME TO COLLECTIONS THEN HE HUNG-UP ON ME... DON WAS THE GENTLEMEN I SPOKE TO ON MAY 9, 2011 WHO WAS EXTREMELY NASTY STATING I NEVER CANCELED THE PLAN...
SO HERE I SIT BEING HARASSED NOW BY BANFIELD....BEWARE EVERYONE THEY ARE A HUGE RIPOFF!!!!!!!!
This report was posted on Ripoff Report on 05/23/2011 04:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/banfield-pet-hospital/chandler-arizona-85224/banfield-pet-hospital-i-canceled-my-plan-after-my-year-but-banfield-keeps-charging-my-cre-732328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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